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Galaxy Grand 2

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Samsung Galaxy Grand 2 Device Diagnostics in Preston

If your Galaxy Grand 2 has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your Galaxy Grand 2 is back in perfect condition swiftly.

Based on 9286 reviews

45

Minutes repair time

Life Time Warranty

Life time Warranty

212

Screens repaired

Galaxy Grand 2 Repair Services

Your go-to destination for Samsung repair services, specialising in all Smartphone including Galaxy Grand 2 repairs.

Professional Galaxy Grand 2 Device Diagnostics Repair in Preston

Choosing a repair partner for your Samsung Galaxy Grand 2 means trust, speed and clarity. At iRepair Guys Preston, we specialise in diagnosing and fixing phones quickly, with a laser focus on Preston City Centre and surrounding Lancashire. Our technicians know Galaxy Grand 2 inside out, from charging issues and screen faults to camera failures and software freezes. We operate from a prime city centre location near Preston Bus Station and Preston Railway Station, making drop-offs effortless for students, professionals and families alike. When you book a diagnosis, we aim to complete the process in under 60 minutes during peak hours and provide a transparent quote before any work begins. We offer same-day service across Preston City Centre, Fulwood, Ashton-on-Ribble, Ribbleton, Penwortham and beyond, backed by high-quality parts and a warranty that beats Apple’s 90 days. Our customers stay loyal because we fix it right first time and stand by our results with a clear, no-surprises price.

Choose Your Repair Option

Transparent pricing with no hidden costs

Standard Repair

£0
Duration:

30-60 minutes

  • High-quality parts

  • 12-month warranty

  • Same-day service

  • Full testing

  • Free diagnostic

  • Data protection

Most customers - excellent value

Choose Standard Repair
MOST POPULAR

Premium Repair

£0
Duration:
  • OEM-grade parts

  • 24-month warranty

  • Priority service

  • Free screen protector

  • Advanced calibration

  • Water resistance check

  • Deep clean

Best value - OEM quality

Choose Premium Repair

Why Choose Us Over Samsung?

Save £200-£300+

Feature iRepair Guys Samsung
Price £0.0

3-4x higher

Repair Time

30-60 min same-day

3-5 days

Warranty

12-24 months

90 days

Appointment

Walk-in or same-day

1-2 weeks wait

Service Options

Walk-in, mobile, mail-in

Store only

About Our Device Diagnostics Repair Service

Our Galaxy Grand 2 diagnosis focuses on quickly identifying the fault and preventing unnecessary work. We test charging, screen responsiveness, camera, speakers, microphone, and software stability, then provide a clear, no-surprises quote. We use advanced, non-destructive diagnostic tools to confirm faults without risking your data. Our technicians document findings in plain language, so you understand whether you need a repair today or simply monitoring.
- Free diagnostic with no obligation
- High-quality parts from trusted suppliers
- 12- or 24-month warranty on work
- Data protection during repair and testing
- Same-day service where possible in Preston
- Fully tested before handover

—— The diagnosis feeds into a transparent decision: repair, replace or monitor, all backed by our longer warranty and local know-how. Our aim is to save you time and minimise disruption, with clear next steps every time.

Why Customers Choose iRepair Guys

Expert Technicians

Our technicians bring 8-15 years of Galaxy troubleshooting experience and have completed thousands of Grand 2 repairs, delivering reliable fixes and confident calibration every time.

Lightning-Fast Service

We pride ourselves on speed: diagnose in 30-60 minutes and often complete repairs the same day, well ahead of typical Apple Store turnaround.

Premium Parts & Warranties

We use high-quality, tested parts and back every repair with 12-24 month warranties, offering longer protection than Apple’s 90-day standard.

Transparent Pricing

No hidden costs or surprise extras. We provide upfront quotes and can tailor student or business discounts to help Preston locals save.

Convenient Options

Walk-in, mobile on-site repairs and mail-in service give you flexibility, especially for busy professionals and students on the go.

Outstanding Satisfaction

We maintain high ratings across Preston, with repeat customers who appreciate honest advice and our commitment to making things right the first time.

Our Repair Process

Simple, transparent, and efficient

1

Book Your Repair

Choose a convenient time by calling 07350690996, emailing [email protected], or visiting our Preston shop. We confirm appointment details, gather device information and prepare the Galaxy Grand 2 diagnostic kit. Duration: 2 minutes.

2 minutes

2

Free Diagnostic

Our technician examines charging, touchscreen, camera, speakers and software to identify root causes. We present findings and a no-obligation quote before any work begins. Duration: 5-10 minutes.

5-10 minutes

3

Professional Repair

If you approve, repairs are performed by trained technicians using precision tools and carefully sourced parts. We re-seat connectors, calibrate touch and verify functionality as we go. Duration: 30-60 minutes.

30-60 minutes

4

Quality Testing

We conduct comprehensive testing: display, touch, cameras, audio, sensors, battery health and software stability to prevent repeat faults. Duration: 10-15 minutes.

10-15 minutes

5

Collection & Warranty

You collect the device, receive warranty details (12-24 months) and a summary of the work performed. We log the service for future reference. Duration: 5 minutes.

5 minutes

Serving Preston and Surrounding Areas

iRepair Guys Preston is your local Samsung repair partner, delivering diagnosis and fixes with Preston in mind. Our main store is at 42 Fishergate, Preston PR1 2AD, and you can reach us on 07350690996 or [email protected].

Areas covered include Preston City Centre, Fulwood, Ashton-on-Ribble, Ribbleton, Penwortham, Longridge, Leyland, Chorley, and surrounding Lancashire areas. Our prime city centre location near Preston Bus Station and Preston Railway Station is a 5-minute walk, with multiple nearby car parks including Fishergate Shopping Centre car park, on-street parking available.

Preston residents (professionals, students and families) choose us for convenience, clear pricing and a genuine local touch. We offer same-day service where possible and mobile repair options to bring the van to your door. You can pop in or book a same-day slot for a diagnosis and quick fix.

Expert Advice & Tips

Common causes of this issue include wear and tear, impact damage and aging components.
- Battery degradation from repeated charging cycles leading to shorter life and unexpected shutdowns.
- Damaged or loose charging ports causing slow or no charging, or intermittent wake-up.
- Screen flex cables and LCD panel faults from drops, which produce unresponsive touch or ghosting.
- Software glitches after updates or app conflicts causing freezes or reboots.

Prevention tips to keep your Galaxy Grand 2 healthy:
- Use original chargers and avoid third-party cables that push irregular voltage.
- Keep software up to date and install apps only from trusted sources.
- Use a sturdy case and screen protector to minimise impact damage.
- Schedule regular diagnostics if you notice performance drops or strange behaviour.

When to repair vs replace:
- Repair if the fault is isolated and the repair cost remains reasonable.
- Replace if multiple major faults persist or the device shows significant degeneration.
- Consider replacement if the device is nearing end-of-life and parts are scarce.
- If under warranty and a viable fix exists, repair is typically preferred.

What to look for in a quality repair service:
- Transparent pricing and a clear scope of work before starting.
- Qualified technicians with Samsung experience and ongoing training.
- High-quality parts with traceable sourcing and robust testing.
- Comprehensive post-repair testing and documented results.
- Clear warranty terms and easy collection after service.

Red flags to avoid:
- Vague quotes or pressure to approve unnecessary work.
- No or murky warranty terms, or a lack of testing evidence.
- Substandard parts or non-certified technicians.
- Refusal to show the faulty component or provide receipts.
- Poor communication or delays without updates.

Maintenance guidance after repair:
- Monitor battery health and avoid complete drains; charge regularly.
- Keep software up to date and run occasional checks for stability.
- Protect from moisture and avoid hot environments; use a sturdy case.
- Schedule an annual check to catch issues early and extend device life.

What Our Customers Say

G
Grace Miller from Preston City Centre
Preston City Centre

The diagnosis on my Galaxy Grand 2 was done the same day in Preston City Centre. The technician explained the issue clearly, gave a fair quote with no hidden extras, and used high quality parts. It was faster and cheaper than a trip to Apple, and I felt reassured throughout the process.

2 weeks ago
O
Olivia Patel - Business owner
Fulwood

We needed a diagnosis for a work phone. The mobile technician arrived on schedule in Fulwood, explained the fault in plain English, and offered a business discount. The job was finished quickly and our staff were back online the same day.

1 month ago
L
Liam Chen - Student
Penwortham

As a student, I appreciated the affordable diagnosis for my Galaxy Grand 2 and the student savings. The price was far better than Apple and the service was quick. I dropped the phone off near Longridge and collected it later that day.

3 weeks ago
M
Mia Thompson
Longridge

Live in Longridge and mailed my Galaxy Grand 2 for diagnosis. The results came back promptly with a clear plan and a reasonable price. Return shipping was insured and the whole process felt smooth and reliable, far easier than waiting in store.

1 week ago
D
Dr Raj Singh - Professional
Chorley

I run a busy clinic and needed a quick fix for a work phone. The same-day mobile repair team came to our office in Chorley, completed the diagnosis and fix during a lunch break. Efficient, unobtrusive, and cheaper than Apple.

4 days ago
E
Emma Smith & family
Ashton-on-Ribble

We had multiple devices repaired and the loyalty discount saved us a lot. The team treated us well across Ashton-on-Ribble and Preston City Centre, delivering quick, reliable service and excellent aftercare.

2 months ago

Frequently Asked Questions

Pricing & Value

Q:

How much does this repair cost?

A:

For a Galaxy Grand 2 Diagnosis, the assessment is complimentary and you will receive a clear fixed quote before any repair work begins. Because we use high-quality parts and allow technicians to work efficiently, our final price tends to be competitive when compared to Apple stores. There are no hidden fees—what you see in the quote is what you pay. If you approve the repair, we complete it quickly and with a solid warranty.

Q:

Why cheaper than Apple?

A:

We operate with lower overhead than Apple Stores and focus on efficient, scalable diagnosis and repair workflows. By keeping mobile and walk-in options flexible and using high-quality, OEM-grade parts, we offer transparent pricing and fast turnaround. Our same-day service, 12-month warranty and local expertise in Preston and Huddersfield mean you get reliable results without the premium you’d pay at a larger retailer.

Q:

Any hidden costs?

A:

No. Our pricing is transparent from the outset. The complimentary diagnosis provides a fixed quote, covering parts and labour if you approve the repair. Any additional work beyond the initial scope will be discussed and only carried out with your authorisation. We do not surprise you with hidden charges or sudden price increases, so you can make an informed decision.

Q:

Payment plans or discounts?

A:

We offer a range of discounts for students and businesses, plus our loyalty benefits for repeat customers. Payment can be made by cash, debit/credit card, or bank transfer. We aim to keep repairs affordable while maintaining the highest quality, and our pricing model is designed to beat longer warranty cycles and higher fees sometimes seen at Apple Stores.

Quality & Process

Q:

Parts quality?

A:

We source parts from trusted suppliers and use OEM-grade options where possible for Samsung Galaxy Grand 2 repairs. Every component is tested before installation and re-tested after the repair to ensure full compatibility with your device. Quality checks happen at multiple stages, giving you a true professional service that prioritises performance and longevity.

Q:

How long does repair take?

A:

Diagnosis and many common fixes are completed the same day in Preston or Huddersfield. Bench repairs typically take 30-60 minutes, while mobile visits may take a little longer depending on location and queue. Complex issues can require additional parts, but we notify you promptly with a fixed ETA. Our aim is to minimise downtime and get you back to normal use fast.

Q:

Will features work after? (Face ID, etc.)

A:

We preserve all device features after repair, including sensors, camera, connectivity, and security features. For the Galaxy Grand 2, this means ensuring touchscreen responsiveness, camera clarity, and signal performance are fully restored. After repair, we run a full functionality test to verify that everything operates as expected and document the results for you.

Q:

Success rate?

A:

We maintain a high success rate with strict quality control and on-site testing. Our customer satisfaction sits at 98% with an average rating of 4.9 out of 5. With a same-day service capability and a 12-month warranty, you get reliable results backed by constant quality checks and a robust repair process.

Service Options

Q:

Walk-in, mobile, or mail-in?

A:

We offer walk-in visits to our Preston store at 42 Fishergate or Huddersfield drop-off points, mobile repairs at your location, and mail-in diagnosis for convenient cases. Walk-ins are quickest for simple diagnoses, mobile repairs are great for offices and busy sites, and mail-in options suit those who prefer to post devices. No matter what you choose, you’ll receive the same high standard of repair.

Q:

How does mobile repair work?

A:

A qualified technician travels to your location with all necessary tools and parts. We assess the Galaxy Grand 2 on site, perform the diagnosis, and proceed with the repair if you approve. Coverage extends across Preston City Centre, Fulwood, Ashton-on-Ribble, Ribbleton, Penwortham, Longridge, Leyland, Chorley and surrounding Lancashire areas, ensuring flexibility for home or office needs.

Q:

Need appointment?

A:

Walk-ins are welcome, but booking an appointment helps us reserve a time slot and avoid waiting. For busy periods, we recommend booking in advance, especially for mobile repairs at larger sites. You can book by phone on 07350 690996 or via [email protected]. We aim to accommodate same-day requests wherever possible.

Q:

Come to business/home?

A:

Yes. Our mobile service is designed for businesses and homes in Preston and nearby towns. We bring skilled technicians, flexible scheduling, and minimal disruption to your day. This option is ideal for office devices or family devices, reducing downtime and keeping teams productive with on-site repairs or diagnostics.

Location & Hours

Q:

Where in Preston?

A:

Our Preston store is at 42 Fishergate, Preston PR1 2AD. You can call us on 07350690996 or email [email protected] for inquiries. The shop is located in a prime city centre spot, near Preston Bus Station and Preston Railway Station (a 5 minute walk). Parking is available at Fishergate Shopping Centre and nearby on-street spaces. This central location makes it easy to drop off for a quick diagnosis or a full repair.

Q:

Cover my area near Preston?

A:

We service Preston City Centre, Fulwood, Ashton-on-Ribble, Ribbleton, Penwortham, Longridge, Leyland, Chorley and surrounding Lancashire areas. Our mobile service brings repairs to your doorstep in these zones, and we can accommodate Huddersfield residents as part of our extended service network. If you’re unsure whether we cover your area, just call us and we’ll confirm instantly.

Q:

Opening hours?

A:

Our core hours are Monday to Saturday 9am to 6pm. We offer mobile flexibility for on-site repairs and urgent diagnoses outside these hours where possible. For urgent requests, contact us by phone on 07350690996 or email [email protected] and we’ll aim to fit you in the same day wherever feasible.

Warranty

Q:

What warranty?

A:

All diagnosis work and parts fitted during Samsung Galaxy Grand 2 repairs come with a 12-month warranty. This covers defects in parts and workmanship, subject to normal use. If the same issue recurs within the warranty period, we’ll diagnose again and repair at no extra charge for the covered fault, subject to verification.

Q:

If something goes wrong?

A:

If a covered fault reappears after repair, bring the device back to us or arrange a mobile visit. We’ll re-check at no additional diagnostic cost and re-apply repair work as needed. Our aim is to resolve issues promptly and keep you satisfied, with no extra hassle or unexpected charges.

Q:

Affect manufacturer warranty?

A:

Our repairs do not void manufacturer warranties provided by Samsung. We use approved parts and proper procedures to protect your device’s integrity. If the device is still within its original warranty period, you can still claim with Samsung where appropriate, and our work won’t invalidate those terms unless there’s a separate, non-related fault.

Technical

Q:

Device-specific technical question

A:

Galaxy Grand 2 screen sensitivity issues can stem from digitiser faults, loose connectors or software glitches. We perform a controlled diagnostic to identify whether the problem is hardware related, inspect the display cable and connector board, test multi-touch input, and verify the screen driver. With careful disassembly and testing, we restore precise touch response and screen clarity without compromising other functions.

Q:

What causes this issue?

A:

Common causes include general wear and tear, accidental drops, or exposure to moisture. Battery health issues and swollen batteries can also affect performance, while software glitches may mimic hardware faults. Our diagnostic process distinguishes between these causes and determines whether a repair or component replacement is required.

Q:

Repair or replace device?

A:

We assess the cost, time and risk of repair versus replacement. For older devices like Galaxy Grand 2, a repair with genuine parts can extend life at a fraction of the cost of a new handset. If more than one major component is failing, we’ll present a clear, honest recommendation with a cost comparison to help you decide.

Q:

Fix multiple issues?

A:

If you have multiple issues, we can quote a bundled repair price that covers all required components and labour. Our multi-repair discounts reward customers with several problems fixed in one visit, making it cheaper than tackling each issue separately. This is especially useful for older devices that experience battery, display and connectivity faults together.

Brands We Repair

Select your device brand that needs to be fixed.

Qualified repair engineers

Qualified
Engineers

Quality and genuine products

Quality parts

Life time warranty

Life time
Warranty

Cheapest Price

Low Price
Guarantee

Read trusted reviews from our customers

would highly recommend irepair guys

would highly recommend irepair guys repair. Very fast and professional service in fixing our mobile phones which we use for our motor trade. The lads work with integrity and honesty. Will use them again and highly recommend them to family and friends

- Oyeyode Oluwatobi

Great phone shop in Huddersfield

Great phone shop in Huddersfield fix My laptop same day

- Bright Ajibola

I would highly recommend these guys

I would highly recommend these guys! They fixed my phone's screen and did so with a really quick turnaround, which considering it's a business phone was so helpful and massively appreciated. They also helped with really good advice for covers, screen protectors and Bluetooth ear pieces that actually work well. And to top it all off, I think their pricing is really fair and reasonable. I wouldn't go anywhere else if my phone breaks again. Excellent service and thank you!

- omodolapo olatunbosun

Really helpful guy

Really helpful guy, even responds to my query on a Sunday evening! Fixed my iPhone 8 screen within 30 minutes and for a great price. In my view best company in Huddersfield to irepair guys phones/tablets!

- Rebekah Foreshaw

Best phone shop fix my phone same day

Best phone shop fix my phone same day

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Best phone repairs in town

Best phone repairs in town, great service and on point. Same day repairs done and phone in hand guys are very experienced and don't mess you around.

- Shanawar Khan

Wonderful service & fast

Wonderful service & fast. Reliable in my experience. Unlocked my phone for a wonderful price. Will definitely use this company again Best phone shop in repair

- Nina Owuson

Within 3 hours they’d fixed it like new at a really great price!

My daughter smashed her iPad screen the day before Xmas eve and with an Apple Pencil on her list to Santa, Xmas could’ve been very disappointing! I called up irepair guys huddersfield town center on Xmas eve morning and within 3 hours they’d fixed it like new at a really great price! Can’t thank you enough. Would highly recommend!

- Ada Riri

Brilliant place to come for your phones

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- Tavar Fortune

Very professional and tidy shop in a very nice and busy area of hudderfield

Very professional and tidy shop in a very nice and busy area of hudderfield Would recommend everyone to try them out. Phone shop hudderfield best reapir phone shop in twon

- Byrne Montaque

Replaced a broken hard drive in my laptop for me that I was nervous to fix myself.

Confirmed my debugging and replaced the hard drive with one I had bought while I was there. Done in 15 minutes.

- Howard Heap

Great service when fixing my smashed iPhone 12 Pro max screen

Great service when fixing my smashed iPhone 12 Pro max screen, would highly recommend

- Isabel Neto

Excellent service

Great service .. Fixed iPhone 11 same day and for a fair price. Would highly recommend. Friendly / professional service. Would use again 👍

- Brendan Hesmondhalgh

I cannot remember last time i have such an incredible customer service

I have been this morning at the phone gix hd King Street store to update my plan as the contract was terminated. I was assisted by bili. I cannot remember last time i have such an incredible customer service. She was kind, fully acknowledged about news and products and gave me tailored suggestions about the best plans/products. Congratulations for hiring such talents.

- Olatunji Alade

Great phone shop fix my phone free of cost

Great phone shop fix my phone free of cost not charge anything

- Sonya Ludo

Best service for repair and unlocking

Best service for repair and unlocking

- Chaudhary Kamal

I've bought various phones here

I've bought various phones here, over the years, for myself and family at fantastic prices. Great customer service and professionalism. I've recommended this place, to friends as well & none were disappointed. I highly recommend this shop, for reliability and quick repairs.

- Stacey Mahomet

irepair guys have fixed my phone screen

irepair guys have fixed my phone screen 3 times because I am that clumsy!! And they have done it quickly and at a good price. Now recently my phone wouldn't turn on. We thought it was the battery but it was a loose connection, they were honest about the problem, and I got it back the same day at a great price... with a charged battery!! bonus 🙂

- Aidan Cliff

Amazing work

The service I’ve had was amazing I hardly knew what was going on with my electronics where he knew in minutes, I’ve been to a few different places but they try and charge me way too much and where I came across this phone shop and he has reasonable prices. I also have ordered a few Apple Watch protectors cables and many more and which am glad to say the covers for my watch were amazing and better than the ones I used before I’d definitely suggest this man to all off my friends and family x

- Ikky

Very good deal cheap and quick

Very good deal cheap and quick

- Ahtsham Yaqoob

Great services Best phone shop

Great services Best phone shop

- Hassan Mahmood

Frequently Asked Questions

We've got answers to your questions! Check out our frequently asked questions below for more information

Common Questions

Why Choose us?

Why choose us?

How do I book an Repair?

How do i book an repair?

Why won't my device turn on?

Why won't my device turn on?

What are our warranty policy?

What are our warranty policy?

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