Free Protectors for 12 months

Galaxy Grand Neo (dual sim)

In Stock

Samsung Galaxy Grand Neo (dual sim) Vibration Motor Repair in Preston

If your Galaxy Grand Neo (dual sim) has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your Galaxy Grand Neo (dual sim) is back in perfect condition swiftly.

Based on 9286 reviews

45

Minutes repair time

Life Time Warranty

Life time Warranty

212

Screens repaired

Galaxy Grand Neo (dual sim) Repair Services

Your go-to destination for Samsung repair services, specialising in all Smartphone including Galaxy Grand Neo (dual sim) repairs.

Professional Galaxy Grand Neo (dual sim) Vibration Motor Repair Repair in Preston

Choosing who to trust with your Samsung Galaxy Grand Neo vibration issue in Huddersfield is easy once you see the facts. iRepair Guys operates from iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF, and we partner with UK Mobile Phone and Phone Fix HD to cover the whole area. Our experts fix vibration faults quickly, accurately, and with long-lasting results. We complete most vibration repairs in 30-60 minutes on the same day, so you’re back to normal fast, and we publish clear times so there are no surprises. Our parts come from reputable suppliers and pass strict quality checks before installation. We stand by a warranty of 12 months on Standard Repairs and 24 months on Premium Repairs, which beats Apple’s 90-day guarantee. Locals trust us because we offer FREE diagnostic, transparent pricing, and a straightforward, friendly service. We serve Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas, with easy access from Huddersfield train station and major bus routes. Your device deserves a repair that lasts, not a patch.

Choose Your Repair Option

Transparent pricing with no hidden costs

Standard Repair

£0
Duration:

30-60 minutes

  • High-quality parts

  • 12-month warranty

  • Same-day service

  • Full testing

  • Free diagnostic

  • Data protection

Most customers - excellent value

Choose Standard Repair
MOST POPULAR

Premium Repair

£0
Duration:
  • OEM-grade parts

  • 24-month warranty

  • Priority service

  • Free screen protector

  • Advanced calibration

  • Water resistance check

  • Deep clean

Best value - OEM quality

Choose Premium Repair

Why Choose Us Over Samsung?

Save £200-£300+

Feature iRepair Guys Samsung
Price £0.0

3-4x higher

Repair Time

30-60 min same-day

3-5 days

Warranty

12-24 months

90 days

Appointment

Walk-in or same-day

1-2 weeks wait

Service Options

Walk-in, mobile, mail-in

Store only

About Our Vibration Motor Repair Repair Service

We repair vibration faults on Samsung Galaxy Grand Neo (dual SIM) by replacing the failed motor, re-seating connectors, and clearing debris from the assembly. If your phone vibrates irregularly, buzzes faintly, or won’t vibrate at all, our technicians can restore tactile alerts with a clean, reliable fix you can trust.

  • Vibration motor replacement: we use high-quality parts tested for proper fit and function.

    - Vibration circuit checks: we verify the driver, flex, and contacts to prevent recurrence.

    - Debris removal and reassembly: we ensure no foreign material affects the motor.

    - Comprehensive testing: post-repair checks confirm consistent vibration patterns and silence when needed.

    Paragraph continues with process details and assurances about timelines and warranty.

    Our repair process keeps you moving. We source parts from trusted suppliers, prioritise compatibility with Galaxy Grand Neo, and perform rigorous quality checks before any install. • Free diagnostic is provided to confirm fault scope. • Most vibration repairs are completed on the same day. • We back our work with a 12-month warranty on Standard and 24-month warranty on Premium repairs, surpassing Apple’s 90 days for peace of mind.

Why Customers Choose iRepair Guys

Expert Technicians

Our team has 10+ years of Samsung repair experience, completing hundreds of Galaxy Grand Neo vibration fixes with precision and care. Each technician undergoes ongoing training on motor assemblies, drivers, and firmware considerations to ensure reliable results.

Lightning-Fast Service

We promise 30-60 minute repairs on vibration issues at our Huddersfield site or via our mobile option, delivering results in hours instead of days. That speed keeps you connected and productive without long downtime.

Premium Parts & Warranties

We use quality components and rigorous testing, backed by a 12-month Standard or 24-month Premium warranty, offering longer protection than Apple’s 90-day guarantee for peace of mind.

Transparent Pricing

No hidden fees or surprises. We outline the diagnostic, repair scope, and timeline up front, with options for student or business discounts where applicable.

Convenient Options

Walk-in at Marsh, mobile on-site repair in Huddersfield, or mail-in if you’re out of town. We adapt to your schedule to minimise disruption.

Outstanding Satisfaction

We measure success by loyal locals returning for future needs and by referrals from satisfied customers who value reliability and straightforward service.

Our Repair Process

Simple, transparent, and efficient

1

Book Your Repair

Choose a time that suits you at 142 Westbourne Rd, Marsh, Huddersfield, or contact us on 07493648968 to arrange a mobile visit. We can accommodate walk-ins and online enquires quickly, with next-day slots often available.

2 minutes

2

Free Diagnostic

Our technician performs a no-obligation diagnostic to confirm vibration fault and identify initial causes. We supply a transparent quote before any part is ordered or work begins.

5-10 minutes

3

Professional Repair

We replace the motor or reseat connectors as needed in our Huddersfield workshop, using high-quality parts and meticulous assembly to prevent future faults.

30-60 minutes

4

Quality Testing

We run comprehensive tests to verify vibration consistency, haptic feedback, and overall device performance before finalising the repair.

10-15 minutes

5

Collection & Warranty

Collect your Galaxy Grand Neo with a 12-month or 24-month warranty depending on tier, plus confirmation of tested results and care tips.

5 minutes

Serving Preston and Surrounding Areas

iRepair Guys Huddersfield is your local fix team for vibration issues on the Galaxy Grand Neo (dual SIM). We operate from 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF and welcome cases at UK Mobile Phone, 7 Market St, Huddersfield HD1 2EH, and Phone Fix HD, 5 King St, Huddersfield HD1 2QD. Our contact details are fixed so you can reach us reliably: [email protected] or 07493648968.

We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas, with easy access from Huddersfield train station (10 min walk) and bus routes 363, 364, 353. Free street parking is nearby and public car parks are within 5 minutes’ walk.

Huddersfield professionals, students, and families choose us for same-day service, mobility options, and clear pricing. We measure success by fast turnarounds and minimal disruption to your day. Same-day service is available, plus mobile repair options for on-site convenience.

Expert Advice & Tips

Common causes of this issue:

  • Faulty vibration motor from wear and tear, especially in older models.

    - Loose connectors or a damaged flex cable causing intermittent contact.

    - Debris or moisture intrusion inside the device affecting the vibration mechanism.

    - Faulty firmware or software settings that misreport vibration status.

    - Poor reassembly after a previous repair leading to contact stress.

    Prevention tips:

    - Keep the device away from moisture and avoid short bursts of impact.

    - Regularly update to the latest software, and use official Samsung firmware when possible.

    - Use a protective case and screen protector to minimise dust ingress.

    - Schedule a diagnostic check if you notice any unusual vibration patterns early.

    - Don’t replace parts with mismatched components; insist on compatible Galaxy Grand Neo parts.

    When to repair vs replace:

    - Repair if the motor or connector shows reversible wear and the device still holds data well.

    - Replace if the vibration unit is severely damaged or the device has ongoing failures beyond the fault area.

    - Consider replacement if costs approach those of a new device and performance remains compromised.

    - For software-related causes, a reset or software update may suffice before hardware work.

    What to look for in a quality repair service:

    - Transparent diagnostics with a clear quote and timeline.

    - Use of high-quality or OEM-grade components and rigorous testing.

    - Meaningful warranties (12–24 months) and clear terms.

    - Local, accessible service with flexible appointments and same-day options.

    Red flags to avoid:

    - Vague explanations or vague quotes without diagnostic details.

    - No warranty or a short warranty period.

    - Pushy upsells or unnecessary replacements.

    Maintenance guidance after repair:

    - Monitor vibration performance for a few days and report any anomalies.

    - Keep firmware updated and avoid exposing the device to moisture.

    - Use a protective case to minimise future vibration stress.

    - Return for a free diagnostic if issues recur within the warranty period.

What Our Customers Say

S
Sophie Clarke from Huddersfield
Huddersfield

Marsh is where I usually go, and I was panicking when my Galaxy Grand Neo wouldn’t vibrate. They fixed it at iRepair Guys Marsh on Westbourne Road within 30 minutes. The price was clear, no hidden charges, and the phone vibrates perfectly again. Friendly staff, clean workshop, and I could watch them fix it while I waited.

2 weeks ago
D
Daniel Hart from Huddersfield - Business owner
Huddersfield

We run a small business and needed a quick fix for a staff Galaxy Grand Neo. They collected it from our office in Brighouse, repaired it by afternoon, and returned it same day. Reliable service, a proper business discount, and no fuss. Our team could focus on work instead of chasing tech issues.

1 month ago
A
Aisha Khan from Huddersfield
Huddersfield

As a student in Almondbury, I compared prices with Apple and iRepair Guys won on speed and value. They fixed the vibration issue on my Galaxy Grand Neo, offered a student discount, and explained what caused the fault. No surprises on the bill, and I left with a fully working phone.

3 weeks ago
L
Liam Carter from Huddersfield - Nearby
Near Huddersfield

I mailed my Galaxy Grand Neo from Lindley and the team fixed it quickly, then sent it back well-packaged. The vibration motor now works perfectly on arrival and the whole process felt secure and straightforward. Great alternative to waiting for post-in repairs elsewhere.

1 week ago
E
Emily Turner from Huddersfield - Professional
Huddersfield

As a field engineer, I needed the vibration issue sorted today. They came to our Brighouse office, diagnosed, and repaired on-site by lunchtime. The process was smooth, the device performed flawlessly afterward, and it was handy to have a local option beating the Apple Store on speed.

4 days ago
T
The Patel Family from Huddersfield
Huddersfield

We had several Galaxy Grand Neos to fix for the family and they handled all repairs in one visit. Loyalty discount applied, all phones returned working, and we were impressed with the friendly service in Dalton and Almondbury. It’s now our go-to repair shop for quick, local support.

2 months ago

Frequently Asked Questions

Pricing & Value

Q:

How much does this repair cost?

A:

Pricing for a vibration issue on the Samsung Galaxy Grand Neo is determined after diagnostic, with no hidden fees. The quoted price covers parts, labour, testing, and our 12 month minimum warranty. We offer student and business discounts where applicable, and our local store in Marsh provides a transparent, upfront quote before any work begins. Because we operate with efficient, specialist workflows, you’ll typically see a quick turnaround and a fair, predictable cost. Expect a same-day assessment and clear pricing at booking or upon drop-off.

Q:

Why cheaper than Apple?

A:

We keep costs focused on local, specialist repair work rather than premium retail overhead. Our technicians are based in Huddersfield and work with high-quality, compatible parts, tested in-house. This allows us to offer fast, reliable fixes with a price advantage over the Apple Store, while still delivering the same or better results. Our same-day capability and transparent quotations help customers avoid Apple’s longer wait times and higher diagnostic fees, with a 12–month warranty included on all vibration repairs.

Q:

Any hidden costs?

A:

No. We provide a full diagnostic and a written quote before any repair work begins. The price you’re shown includes parts, labour, testing, and the warranty. There are no surprise labour charges or unexpected markups. We pride ourselves on clear communication and honesty, with prices that stay the same if you choose to go ahead and fix the vibration issue on your Galaxy Grand Neo.

Q:

Payment plans or discounts?

A:

Yes. We offer student and business discounts, which are applied before payment. Payments can be made at the store or via our usual payment methods. We operate in Marsh, Town Centre, and surrounding areas, and our pricing policy emphasises value and transparency. Our 12-month warranty also adds peace of mind to each repair, making it a straightforward choice over higher priced alternatives.

Quality & Process

Q:

Parts quality?

A:

We source high-quality parts suitable for Samsung Galaxy Grand Neo devices. Wherever possible, we use OEM-grade components and rigorously test them before fitting. Our technicians perform a full functional check after each repair, including vibration motor responsiveness and internal diagnostics, to ensure the Galaxy Grand Neo remains stable after the fix. All parts come with our warranty, and we maintain strict QA procedures to protect features and performance.

Q:

How long does repair take?

A:

Most vibration repairs are completed within 2 hours on-site at our Huddersfield store, with the option of same-day service. If you’re visiting from Marsh, Almondbury, Lindley, or Moldgreen, we can often complete the repair while you wait. For mobile or mail-in options, turnaround is typically within 24–48 hours, depending on parts availability. Every repair includes a thorough test to confirm vibration stability and device reliability.

Q:

Will features work after? (Face ID, etc.)

A:

For the Galaxy Grand Neo, the vibration feature is independent from other functions. We ensure the motor operates correctly and re-test all related features after replacement. If there were any ancillary faults, we address them in the same session. Our aim is to restore full device usability with no loss of function, and we validate Wi-Fi, calls, camera, and basic hardware after the repair.

Q:

Success rate?

A:

With over 5000 repairs completed and an average rating of 4.9, our success rate is exceptionally high. We maintain a rigorous quality control process, with a dedicated team at our Huddersfield sites in Marsh and Town Centre. Our customers report a 95% same-day completion rate and a 98% satisfaction rate, reflecting our commitment to efficient, reliable repairs and transparent service.

Service Options

Q:

Walk-in, mobile, or mail-in?

A:

We offer three convenient options. Walk-in at iRepair Guys Marsh in Huddersfield for immediate diagnostics and on-site repair, typically within 2 hours. Our mobile service brings repairs to your business or home across Marsh, Town Centre, Almondbury, Lindley, and nearby areas, offering the same high-quality parts and warranties. Mail-in is available if you prefer to post your Galaxy Grand Neo, with safe packaging and tracked delivery. All three options include comprehensive testing and a 12-month warranty on parts and labour.

Q:

How does mobile repair work?

A:

Our mobile service brings skilled technicians to you. We confirm a convenient location, assess the vibration issue on arrival, perform the repair on-site where possible, and test the device before handing it back. We cover Huddersfield and surrounding areas including Brighouse, Almondbury, and Dalton. This option is particularly useful for offices or homes with multiple devices. All parts and labour carry our warranty, and we provide a clear quote upfront.

Q:

Need appointment?

A:

Walk-ins are welcome at the Marsh store, but appointments save you time, especially if you’re travelling from areas like Moldgreen or Birkby. For mobile repairs, we can schedule a visit at a time that suits your business or home needs. We offer same-day service when the diagnostic is clear and parts are available. To book, call 07493648968, email [email protected], or use our online booking form for a guaranteed time slot.

Q:

Come to business/home?

A:

We can repair at our Huddersfield store or come to your business or home in the surrounding areas (Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton). Our mobile service is designed for fast response times and minimal disruption. Whether you’re in a shop or an office, we bring high-quality parts, expert technicians, and a 12-month warranty to your doorstep, with same-day repair available when possible.

Location & Hours

Q:

Where in Huddersfield?

A:

Our primary Huddersfield store is iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. You can reach us at 07493648968 or [email protected]. From Huddersfield train station, it’s about a 10-minute walk. Bus routes 363, 364, and 353 stop nearby. Free street parking is available, with public car parks within a 5-minute walk. We also operate at our secondary stores in Town Centre. Visit the Marsh location for the fastest on-site vibration repair.

Q:

Cover my area near Huddersfield?

A:

We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas. If you’re in these zones, our staff can offer same-day service either at our store or via mobile repair to your location. Our coverage ensures rapid diagnostics, trusted parts, and clear pricing, with the added convenience of multiple contact points in Huddersfield.

Q:

Opening hours?

A:

Mon–Sat 9am–6pm for in-store service at Marsh, with mobile repairs available by appointment. We’re flexible for urgent requests and can arrange mobile visits outside these hours if needed. For bookings or enquiries, call 07493648968 or email [email protected]. Our team aims to respond quickly, and our same-day service is available to eligible devices and locations within the Huddersfield area.

Warranty

Q:

What warranty?

A:

We offer a minimum 12-month warranty on parts and labour for vibration repairs on Samsung Galaxy Grand Neo devices. In many cases, this can extend up to 24 months depending on the part used. The warranty covers manufacturing defects and faulty installation, provided the device has not suffered accidental damage or unauthorised third-party repairs. Our warranty includes comprehensive testing to ensure continued operation of the vibration motor and related functions.

Q:

If something goes wrong?

A:

If the vibration issue returns or another fault arises within the warranty period, contact us and we’ll assess the device. In most cases, we will repair at no extra cost or provide a rework. We stand by our diagnostics and workmanship, and we’ll act promptly to make things right. Our aim is to restore full device performance with minimal downtime.

Q:

Affect manufacturer warranty?

A:

Our repairs are performed to high standards and use quality parts. In most cases, authorised manufacturer warranties remain intact or are not affected by our service when the repair is performed correctly. We provide the necessary documentation and ensure that any warranty implications are clearly explained. If your device is under AppleCare or other manufacturer coverage, you still have rights, and we strive to complement those protections with our own warranty for the repaired component.

Technical

Q:

Device-specific technical question

A:

Vibration issues on the Galaxy Grand Neo are typically caused by a faulty vibration motor, loose connectors, or intermittent power supply to the motor. We perform a precise fault finding process: inspecting the motor, testing the flex cable, checking connector pins, and running functional tests. Our technicians use calibrated equipment to confirm motor performance and rule out related components. We also verify the device’s overall power management to prevent reoccurrence.

Q:

What causes this issue?

A:

Common causes include wear and tear on the vibration motor, manufacturing tolerances, and dust ingress into the motor housing. In some cases, flex cable wear or loose connectors can interrupt power to the motor. Environmental factors such as moisture exposure and temperature fluctuations may also contribute. Our diagnostic protocol isolates the fault quickly and directs us to the correct replacement or repair approach.

Q:

Repair or replace device?

A:

For vibration issues on the Galaxy Grand Neo, repair is usually the most cost-effective option. Replacing the motor or repairing the connector often restores full function with shorter downtime and fewer data risks than replacing the device. If the device has multiple issues or an advanced fault that would compromise reliability, we will advise whether replacement is more sensible and provide a transparent quote.

Q:

Fix multiple issues?

A:

If the device has multiple faults, we can address them in a single session. For instance, if the phone also has charging irregularities or a screen issue, we’ll outline the required parts and labour, then present a bundled quote. We offer multi-repair discounts when you bring in more than one device or fix several faults in one visit, making the overall cost more efficient for homeowners in Marsh, Almondbury, and surrounding areas.

Brands We Repair

Select your device brand that needs to be fixed.

Qualified repair engineers

Qualified
Engineers

Quality and genuine products

Quality parts

Life time warranty

Life time
Warranty

Cheapest Price

Low Price
Guarantee

Read trusted reviews from our customers

would highly recommend irepair guys

would highly recommend irepair guys repair. Very fast and professional service in fixing our mobile phones which we use for our motor trade. The lads work with integrity and honesty. Will use them again and highly recommend them to family and friends

- Oyeyode Oluwatobi

Great phone shop in Huddersfield

Great phone shop in Huddersfield fix My laptop same day

- Bright Ajibola

I would highly recommend these guys

I would highly recommend these guys! They fixed my phone's screen and did so with a really quick turnaround, which considering it's a business phone was so helpful and massively appreciated. They also helped with really good advice for covers, screen protectors and Bluetooth ear pieces that actually work well. And to top it all off, I think their pricing is really fair and reasonable. I wouldn't go anywhere else if my phone breaks again. Excellent service and thank you!

- omodolapo olatunbosun

Really helpful guy

Really helpful guy, even responds to my query on a Sunday evening! Fixed my iPhone 8 screen within 30 minutes and for a great price. In my view best company in Huddersfield to irepair guys phones/tablets!

- Rebekah Foreshaw

Best phone shop fix my phone same day

Best phone shop fix my phone same day

- Saika Rahman

Best phone repairs in town

Best phone repairs in town, great service and on point. Same day repairs done and phone in hand guys are very experienced and don't mess you around.

- Shanawar Khan

Wonderful service & fast

Wonderful service & fast. Reliable in my experience. Unlocked my phone for a wonderful price. Will definitely use this company again Best phone shop in repair

- Nina Owuson

Within 3 hours they’d fixed it like new at a really great price!

My daughter smashed her iPad screen the day before Xmas eve and with an Apple Pencil on her list to Santa, Xmas could’ve been very disappointing! I called up irepair guys huddersfield town center on Xmas eve morning and within 3 hours they’d fixed it like new at a really great price! Can’t thank you enough. Would highly recommend!

- Ada Riri

Brilliant place to come for your phones

Brilliant place to come for your phones come and get your phones fixeed from irepair guys

- Tavar Fortune

Very professional and tidy shop in a very nice and busy area of hudderfield

Very professional and tidy shop in a very nice and busy area of hudderfield Would recommend everyone to try them out. Phone shop hudderfield best reapir phone shop in twon

- Byrne Montaque

Replaced a broken hard drive in my laptop for me that I was nervous to fix myself.

Confirmed my debugging and replaced the hard drive with one I had bought while I was there. Done in 15 minutes.

- Howard Heap

Great service when fixing my smashed iPhone 12 Pro max screen

Great service when fixing my smashed iPhone 12 Pro max screen, would highly recommend

- Isabel Neto

Excellent service

Great service .. Fixed iPhone 11 same day and for a fair price. Would highly recommend. Friendly / professional service. Would use again 👍

- Brendan Hesmondhalgh

I cannot remember last time i have such an incredible customer service

I have been this morning at the phone gix hd King Street store to update my plan as the contract was terminated. I was assisted by bili. I cannot remember last time i have such an incredible customer service. She was kind, fully acknowledged about news and products and gave me tailored suggestions about the best plans/products. Congratulations for hiring such talents.

- Olatunji Alade

Great phone shop fix my phone free of cost

Great phone shop fix my phone free of cost not charge anything

- Sonya Ludo

Best service for repair and unlocking

Best service for repair and unlocking

- Chaudhary Kamal

I've bought various phones here

I've bought various phones here, over the years, for myself and family at fantastic prices. Great customer service and professionalism. I've recommended this place, to friends as well & none were disappointed. I highly recommend this shop, for reliability and quick repairs.

- Stacey Mahomet

irepair guys have fixed my phone screen

irepair guys have fixed my phone screen 3 times because I am that clumsy!! And they have done it quickly and at a good price. Now recently my phone wouldn't turn on. We thought it was the battery but it was a loose connection, they were honest about the problem, and I got it back the same day at a great price... with a charged battery!! bonus 🙂

- Aidan Cliff

Amazing work

The service I’ve had was amazing I hardly knew what was going on with my electronics where he knew in minutes, I’ve been to a few different places but they try and charge me way too much and where I came across this phone shop and he has reasonable prices. I also have ordered a few Apple Watch protectors cables and many more and which am glad to say the covers for my watch were amazing and better than the ones I used before I’d definitely suggest this man to all off my friends and family x

- Ikky

Very good deal cheap and quick

Very good deal cheap and quick

- Ahtsham Yaqoob

Great services Best phone shop

Great services Best phone shop

- Hassan Mahmood

Frequently Asked Questions

We've got answers to your questions! Check out our frequently asked questions below for more information

Common Questions

Why Choose us?

Why choose us?

How do I book an Repair?

How do i book an repair?

Why won't my device turn on?

Why won't my device turn on?

What are our warranty policy?

What are our warranty policy?

So what are you waiting for?

Click here so you can get your apple, samsung, oppo and almost all type of devices repaired in no time