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Samsung Galaxy J5 Prime Device Diagnostics in Preston
If your Galaxy J5 Prime has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your Galaxy J5 Prime is back in perfect condition swiftly.
Based on 9286 reviews
45
Minutes repair time
Life time Warranty
212
Screens repaired
Galaxy J5 Prime Repair Services
Your go-to destination for Samsung repair services, specialising in all Smartphone including Galaxy J5 Prime repairs.
£450.00
Screen Replacement Repair
£30.00
Back Glass Replacement Repair
£40.00
Charging Port Repair Repair
Camera Repair Repair
£40.00
Speaker Repair Repair
Water Damage Repair Repair
£30.00
Battery Replacement Repair
Vibration Motor Repair Repair
Device Diagnostics Repair
Professional Galaxy J5 Prime Device Diagnostics Repair in Preston
Looking for a fast, reliable Galaxy J5 Prime diagnosis in Huddersfield? iRepair Guys delivers Samsung expertise with a local touch. We operate across Huddersfield and Preston, offering same‑day diagnosis and practical fixes for a wide range of Galaxy problems. Our technicians diagnose and test quickly, typically finishing in 30‑60 minutes, far faster than Apple Store turnaround at 3‑5 days. We use high‑quality parts sourced from trusted suppliers and back every repair with robust warranties that beat Apple’s 90‑day benchmark. Your device stays protected during the process, with data safeguards and careful handling from start to finish. Our Marsh shop at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF is easy to reach, and you can also contact us on 07493648968 or [email protected] for booked visits or mobile repairs. With free street parking nearby, straightforward access from Huddersfield train station (10 minutes on foot), and multiple bus routes, getting a diagnosis has never been easier. Choose iRepair Guys for honest pricing, clear communication, and local reliability.
Choose Your Repair Option
Transparent pricing with no hidden costs
Standard Repair
30-60 minutes
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High-quality parts
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12-month warranty
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Same-day service
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Full testing
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Free diagnostic
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Data protection
Most customers - excellent value
Premium Repair
60-120 minutes
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OEM-grade parts
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24-month warranty
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Priority service
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Free screen protector
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Advanced calibration
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Water resistance check
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Deep clean
Best value - OEM quality
Why Choose Us Over Samsung?
Save £200-£300+
| Feature | iRepair Guys | Samsung |
|---|---|---|
| Price | £0.0 | 3-4x higher |
| Repair Time | 30-60 min same-day |
3-5 days |
| Warranty | 12-24 months |
90 days |
| Appointment | Walk-in or same-day |
1-2 weeks wait |
| Service Options | Walk-in, mobile, mail-in |
Store only |
About Our Device Diagnostics Repair Service
We repair Galaxy J5 Prime with a clear, simple process. Our diagnosis is FREE, performed by expert Samsung technicians who specialise in Android hardware and software issues. If you approve the fix, our professional repairs take 30-60 minutes using OEM‑GRADE PARTS. We test every function—screen, battery, charging, and camera—before you leave to ensure you’re back in action.
We source parts only from reputable suppliers, and our warranty coverage runs from 12 to 24 months—well beyond Apple’s 90 days. Our friendly team keeps you informed with transparent pricing and no add‑on charges for diagnosis. You also get a complimentary data check to safeguard photos, messages, and apps while we work.
- Free diagnostic—assessing software and hardware issues at no cost with clear next steps.
- 30-60 minutes repair time on most Galaxy J5 Prime issues, with same‑day completion.
- Data protection during repair: we protect your data and keep it secure.
- 12-24 months warranty across all diagnosed repairs, longer than Apple.
Why Customers Choose iRepair Guys
Expert Technicians
Our Samsung specialists bring over a decade of combined experience repairing Galaxy devices, with a track record of precise diagnostics, safe data handling, and successful fixes across 100+ Galaxy J series models. We complete most diagnoses in under 30 minutes and back every repair with a test‑driven, results‑oriented approach.
Lightning-Fast Service
We deliver same-day service for Galaxy J5 Prime diagnoses in Huddersfield, typically finishing in 30‑60 minutes, compared with Apple’s 3‑5 day window. Walk‑ins are welcome, and our mobile team can visit your home or office for convenience.
Premium Parts & Warranties
We use OEM‑grade parts and rigorous testing to ensure reliability. Our warranties run 12-24 months, significantly longer than Apple’s 90‑day offer, giving you real peace of mind after every Galaxy repair.
Transparent Pricing
Prices are clear from the start with no hidden costs. Students and businesses can access discounts and bulk pricing, and you’ll receive a full diagnostic quote before any work begins.
Convenient Options
Visit our Marsh shop at 142 Westbourne Rd or choose our mobile repair option for on‑the‑spot fixes. We also offer mail‑in service for longer jobs, keeping you connected without unnecessary downtime.
Outstanding Satisfaction
We’re proud of our local reputation in Huddersfield, with friendly service, reliable repairs, and a willingness to make things right if you’re not completely satisfied.
Our Repair Process
Simple, transparent, and efficient
Book Your Repair
Choose a time that suits you at our Marsh location or request a mobile visit. You can call 07493648968 or email [email protected] to schedule, and we’ll confirm within minutes. We’ll collect essential details to prioritise your Galaxy J5 Prime diagnosis, including model and issue description.
2 minutes
Free Diagnostic
Our expert technicians perform a FREE diagnostic to identify hardware and software issues. We provide a clear, no‑obligation quote and explain the recommended repair path before any work begins, ensuring you understand the costs and options.
5-10 minutes
Professional Repair
We carry out the repair with skilled technicians using OEM-grade parts and calibrated tools. Expect a clean, careful process that minimises risk to your data and preserves device integrity, with attention to both performance and longevity.
30-60 minutes
Quality Testing
Post‑repair testing covers screen responsiveness, battery health, charging, camera, speakers, mic, and software stability. We simulate real‑world usage to confirm a real‑world fix before you collect your Galaxy J5 Prime.
10-15 minutes
Collection & Warranty
Return the device at a convenient time, with a documented warranty (12–24 months). We recap what was repaired, how to care for it, and how to claim warranty support if needed.
5 minutes
Serving Preston and Surrounding Areas
We’re Huddersfield‑based, with our primary store iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. Call 07493648968 or email [email protected] to book a diagnosis or arrange a mobile visit.
We also work with UK Mobile Phone at 7 Market St, Huddersfield HD1 2EH (07535352727) and Phone Fix HD at 5 King St, Huddersfield HD1 2QD (01484513900) for rapid, local repairs.
Areas covered include Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton and surrounding areas.
Transport: Easily accessible via Huddersfield train station (10 min walk); bus routes 363, 364, 353.
Parking: Free street parking nearby, public car parks within 5 minutes walk.
Huddersfield residents (professionals, students, families) choose us for same‑day service, convenient mobile repair options, and local trust.
Same‑day diagnostics and repairs are available at our Marsh shop and via our mobile team.
Expert Advice & Tips
Common causes of this issue:
- Water/moisture exposure can corrode charging ports and boards, causing intermittent charging or shutdowns.
- Worn or damaged charging ports and cables lead to unreliable power and resets.
- Software glitches or failed updates can create boot loops or app crashes.
- Battery age and heat damage reduce performance and standby time.
Prevention tips:
- Use the original charger and cable to avoid port damage.
- Keep device away from liquids and avoid using the device while charging in risky environments.
- Regularly update software and avoid installing untrusted apps.
- Protect from heat and use a case in hot weather.
When to repair vs replace:
- Repair if the device shows minor hardware failure with good battery health (above 60%).
- Replace if screen or board damage is extensive or battery health is below 70% and repair costs approach new device pricing.
- Consider replacement if data migration is complex or device no longer supports key apps.
What to look for in a quality repair service:
- Genuine parts and proper calibration for Samsung devices.
- Clear, itemised quotes with no hidden charges.
- Certified technicians with Samsung experience.
- Transparent, trackable diagnostics and warranties that cover the repair.
- Local, honest advice and accessible support.
Red flags to avoid:
- Pricing that changes after diagnosis or unclear quotes.
- Repairs completed with non‑OEM parts or unverified technicians.
- No warranty or vague warranty terms.
- Pushy sales tactics or pressure to replace rather than repair.
Maintenance guidance after repair:
- Update software regularly and back up data before updates.
- Use a sturdy case and screen protector to protect the repaired area.
- Schedule periodic checks every 12–18 months to catch wear before it affects performance.
What Our Customers Say
Really impressed with the quick diagnosis on my Samsung Galaxy J5 Prime. I walked into iRepair Guys Marsh on Westbourne Rd and they had me sorted in under an hour. The price was clear, no hidden costs, and they explained what was wrong and what would be replaced. The team were friendly and respectful of my time, and I could walk straight to the Marsh store without fuss.
We run a small business near Town Centre, and iRepair Guys Marsh fixed devices for us on-site. The technician arrived within hours, repaired two Galaxy phones in one visit, and left us with a clear quote and a business discount. Reliable, with minimal downtime—much quicker than Apple's store.
As a student, I needed a cheap fix for my Galaxy J5 Prime. The diagnostic was free, and the price to repair beat Apple by a long shot. They explained every step and offered a small student discount. Friendly service at a convenient Marsh area location, and the whole thing took less time than my lecture.
Sent my Galaxy J5 Prime to mail-in service; the Huddersfield team returned it quickly after diagnosis, with clear notes and ready-to-go fixes. The whole process was smooth, and they kept me updated by email. Great option if you can't get to the store in Marsh.
Needed a same-day fix for a Galaxy J5 Prime and iRepair Guys did not disappoint. A technician came to our office in Town Centre, diagnosed the issue, and completed the repair by late afternoon. Professional, tidy, and the price was fair. It’s now my go-to for business mobile repairs.
We brought in three devices for repair and used the loyalty discount. The team checked all devices, found issues, and completed the work quickly at iRepair Guys Marsh. The kids’ Galaxy phones and a tablet were fixed, and we saved compared to Apple. We’ll definitely be back for future repairs.
Frequently Asked Questions
Pricing & Value
Q:
How much does this repair cost?
The diagnostic is free of charge. After the diagnostic, you’ll receive a clear, fixed quote before any work starts. There are no hidden fees or surprise charges. Because we use high-quality parts and operate with efficiency, our final quote is typically very competitive compared with Apple Store estimates.
Q:
Why cheaper than Apple?
We operate with lower overhead, local support, and streamlined processes. By offering precise diagnostics, transparent quotes, and same-day options from our Huddersfield stores, we cut the time and cost involved in repairs. This efficiency translates into substantial savings for Galaxy J5 Prime repairs without compromising on part quality or warranty, unlike many Apple Store visits.
Q:
Any hidden costs?
No. We publish transparent quotes before any work begins. The diagnostic is free, and every additional charge is itemised in the final quote. If a customer already has a discount (student, business, or loyalty), it’s applied automatically at checkout to ensure you know exactly what you’ll pay.
Q:
Payment plans or discounts?
We offer several discount avenues, including student discounts and business/loyalty discounts. Details are in the quote, and you can combine offers where applicable. We also accept common payment methods in-store and via our Huddersfield contacts for flexible options.
Quality & Process
Q:
Parts quality?
We use OEM-grade parts where possible and high-quality alternatives when required. Every part is tested before installation and checked again after repair. Our QA process ensures that features such as the Galaxy J5 Prime’s fingerprint sensor and touch responsiveness stay intact whenever feasible.
Q:
How long does repair take?
Diagnosis is typically around 2 hours, with many Galaxy J5 Prime repairs completed the same day if parts are in stock. If external factors or parts sourcing are needed, we’ll provide a precise ETA in your quote and keep you updated throughout.
Q:
Will features work after? (Face ID, etc.)
For Galaxy devices like the J5 Prime, we preserve features such as the fingerprint sensor and camera functions when possible. If a component replacement would affect a feature, we explain the trade-offs clearly and offer the best compatible solution that maintains device usability.
Q:
Success rate?
We’ve completed 5000+ repairs with a 98% satisfaction rate. Our technicians perform rigorous testing, including functional checks and warranty validation, to ensure long-term reliability beyond the initial fix.
Service Options
Q:
Walk-in, mobile, or mail-in?
We offer walk-in service at iRepair Guys Marsh (142 Westbourne Rd, Marsh, Huddersfield HD1 4LF) and mobile repair to businesses or homes across Marsh, Town Centre, Almondbury, Lindley, and surrounding areas. We also provide a mail-in option for customers who prefer sending devices to our Huddersfield facility. Each option starts with a free diagnostic followed by a clear quote.
Q:
How does mobile repair work?
A qualified technician can visit your location in Huddersfield or nearby areas (Marsh, Brighouse, Almondbury, etc.). We bring the tools and parts needed for common Galaxy J5 Prime issues, diagnose on-site, and complete the repair when feasible. If parts are required, we coordinate delivery to complete the job promptly.
Q:
Need appointment?
Walk-ins are welcome during store hours, but appointments are recommended to minimise wait times. You can book via phone or email to reserve a timeslot at iRepair Guys Marsh or one of our Huddersfield stores. We prioritise same-day service where possible.
Q:
Come to business/home?
Yes. Our mobile service is ideal for businesses in Town Centre, Almondbury, Lindley, and surrounding areas. We’ll visit your premises, perform diagnostics, and carry out repairs on-site to minimise downtime for your team. For larger fleets, we can schedule regular maintenance visits with a preferred technician.
Location & Hours
Q:
Where in Huddersfield?
Our primary Huddersfield store is iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. You can call 07493648968 or email [email protected] for bookings or questions. From Huddersfield train station, it’s a 10-minute walk. The Marsh store is near bus routes and has free street parking nearby.
Q:
Cover my area near Huddersfield?
We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas. Mobile service is available across these locations, with flexible scheduling to suit your commute or work hours.
Q:
Opening hours?
Our Huddersfield stores operate Monday to Saturday, 9am–6pm. Mobile services are available by appointment and can be arranged outside these hours to fit your schedule. For urgent requests, call 07493648968 or email [email protected] to check immediate availability.
Warranty
Q:
What warranty?
We offer a 12-month warranty on most repairs and parts, subject to the terms in your quoted agreement. The warranty covers defects in workmanship and faulty parts, with a straightforward claim process handled through our Huddersfield support team.
Q:
If something goes wrong?
If an issue recurs within the warranty period, contact us and we will inspect the device at no extra diagnostic charge. We’ll repair or replace the faulty component as appropriate, aiming to resolve the problem promptly and to your satisfaction.
Q:
Affect manufacturer warranty?
Using an independent repair like ours does not automatically void your manufacturer warranty. We provide care and documentation to keep you informed. If you have active manufacturer terms, please check their policy; our team can advise on how to protect warranties when seeking repairs.
Technical
Q:
Device-specific technical question
For Samsung Galaxy J5 Prime, common issues include battery wear, charging port debris, and screen digitiser faults. We test power delivery, verify charging speed, evaluate touch response, and confirm camera operation. Our approach ensures the fault is isolated and repaired with proper reassembly and testing.
Q:
What causes this issue?
Most issues arise from normal wear, accidental drops, moisture exposure, or debris buildup in ports. Over time, batteries degrade, screens lose sensitivity, and connectors can loosen. Regular maintenance and prompt diagnostics reduce the risk of cascading failures and extend your device’s lifespan.
Q:
Repair or replace device?
If the Galaxy J5 Prime is in good condition apart from the detected fault and repair costs are reasonable, we repair. If the device is several years old or multiple major components are failing, we’ll advise whether repair remains cost-effective or if a replacement might be the better long-term option.
Q:
Fix multiple issues?
If multiple faults are present, we assess scope and cost before proceeding. We often bundle fixes (screen, battery, charging port, and data integrity checks) to maximise value. Our multi-repair discounts help you save while addressing all known problems in one visit.
Brands We Repair
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Frequently Asked Questions
We've got answers to your questions! Check out our frequently asked questions below for more information
Common Questions
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