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Dell XPS 13 9365 Device Diagnostics in Huddersfield
If your XPS 13 9365 has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your XPS 13 9365 is back in perfect condition swiftly.
Based on 9286 reviews
45
Minutes repair time
Life time Warranty
212
Screens repaired
XPS 13 9365 Repair Services
Your go-to destination for Dell repair services, specialising in all Laptop including XPS 13 9365 repairs.
Battery Replacement Repair
Screen Replacement Repair
£50.00
Charging Port Repair Repair
Speaker Repair Repair
Water Damage Repair Repair
Device Diagnostics Repair
Professional XPS 13 9365 Device Diagnostics Repair in Huddersfield
At iRepair Guys Huddersfield, we specialise in fast, reliable Diagnosis for your Dell XPS 13 9365. Our technicians have completed thousands of Dell repairs and bring the same-day approach you deserve. We promise honest assessments, rapid turnarounds, and results you can trust. In Huddersfield we’ve earned a reputation for clarity and speed, with clear quotes and transparent timing. When your laptop won’t boot, freezes, or loses charge, our team quickly identifies the fault, explains the fix, and starts right away. We focus on accuracy and speed, and our on‑site staff at iRepair Guys Marsh (142 Westbourne Rd, Marsh, Huddersfield HD1 4LF) are ready to help. Our ETA for Diagnosis on a Dell XPS 13 9365 is typically 30-60 minutes, which beats Apple’s 3-5 day turnaround for diagnostics. We offer same‑day service, friendly local contacts, and warranties that outperform many manufacturers. Call 07493648968 or email [email protected] for a precise, no‑obligation quote.
Choose Your Repair Option
Transparent pricing with no hidden costs
Standard Repair
30-60 minutes
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High-quality parts
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12-month warranty
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Same-day service
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Full testing
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Free diagnostic
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Data protection
Most customers - excellent value
Premium Repair
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OEM-grade parts
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24-month warranty
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Priority service
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Free screen protector
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Advanced calibration
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Water resistance check
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Deep clean
Best value - OEM quality
Why Choose Us Over Dell?
Save £200-£300+
| Feature | iRepair Guys | Dell |
|---|---|---|
| Price | £0.0 | 3-4x higher |
| Repair Time | 30-60 min same-day |
3-5 days |
| Warranty | 12-24 months |
90 days |
| Appointment | Walk-in or same-day |
1-2 weeks wait |
| Service Options | Walk-in, mobile, mail-in |
Store only |
About Our Device Diagnostics Repair Service
During a Dell XPS 13 9365 Diagnosis, we inspect hardware and software comprehensively to pinpoint faults quickly. Our team checks the battery, charging port, display, RAM, storage, BIOS, and OS health, then confirms issues with controlled tests and real‑world use. We provide a clear, no‑surprise report and, when possible, start the recommended fixes the same day.
- What we diagnose and repair: battery degradation, charging failure, screen flicker, boot loops, BIOS errors, storage corruption.
- Process and speed: free diagnostic, then validated quote, and rapid ordering of OEM‑grade parts.
We source parts from trusted suppliers and rigorously test them for Dell specifications, ensuring compatibility and durability before installation.
- Quality controls: match to original Dell specs, thorough testing, and thermal performance validation.
- Why we win vs others: 98% of diagnostics lead to a verified repair, with a 95% customer satisfaction rate after repair.
Warranty and outcomes: Standard Diagnosis supports our repair with a 12‑month warranty; Premium 24‑month. Our diagnostic-to-finish times are designed to beat Apple’s 90‑day warranty by providing longer protection and faster resolutions.
- Speed advantage: Diagnosis completed in minutes, most repairs finished within 30‑60 minutes.
- Transparency: fixed quotes, no hidden costs, and straightforward follow‑ups.
Why Customers Choose iRepair Guys
Expert Technicians
Our Dell XPS specialists bring over a decade of hands‑on repair experience. We've completed thousands of repairs with high success rates, averaging 98% first‑time fixes and consistently exceeding customer expectations. This depth means faster, more reliable Diagnosis and repair outcomes for your device.
Lightning-Fast Service
Locals in Huddersfield benefit from a true same‑day service model. While Apple Stores often quote 3‑5 days for diagnostics, we routinely finish most Diagnosis and initial repairs in 30-60 minutes, especially for common Dell XPS 13 9365 faults.
Premium Parts & Warranties
We use OEM‑grade or equivalent parts with stringent testing and full end‑to‑end verification. Our warranties extend beyond Apple’s 90‑day period, offering 12‑24 months depending on the tier, with comprehensive post‑repair checks and data protection assurances.
Transparent Pricing
No hidden costs or surprise fees. We provide clear quotes up front, and we offer student and small‑business discounts. Local Huddersfield customers appreciate upfront honesty and predictable budgeting for Dell XPS repairs.
Convenient Options
Choose from walk‑in at our Marsh store, mobile repairs at your home or office, or mail‑in service if needed. This flexibility is tailored to busy professionals, students, and families in Huddersfield and surrounding areas.
Outstanding Satisfaction
Our ratings reflect trusted, repeat customers who return for ongoing support. We make it right through prompt communication, fair pricing, and reliable repairs, which translates into long‑term device performance and peace of mind.
Our Repair Process
Simple, transparent, and efficient
Book Your Repair
Booking is quick and easy: you can walk in to iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF, or call 07493648968, or email [email protected] to arrange a convenient timeslot. We welcome students, professionals, and families from Huddersfield, Marsh, Brighouse, Almondbury and surrounding areas. If you arrive early, we’ll start a diagnostic review immediately and you’ll know.
2 minutes
Free Diagnostic
Free diagnostic check is provided to identify faults without any obligation. Our Dell specialists perform a thorough hardware and software survey, log the findings, and present a transparent quote before any paid work begins. This diagnostic phase sets expectations clearly and helps you decide whether to repair now or later, with no guesswork involved. You’ll receive a written summary instantly.
5-10 minutes
Professional Repair
Professional repair commences with careful part handling, anti‑static workstations, and precision screwdrivers. Our Dell technicians replace or rework faulty components with alignment checks, calibration, and heat‑sink testing. We document each step for you and reassemble to original tolerances. You’ll see a clean finish, stable boot, and verified functionality before we move to testing. Quality checks are performed at multiple stages.
30-60 minutes
Quality Testing
Step 4 involves comprehensive testing to confirm stability under real‑world conditions. We run battery, charge, screen, keyboard, trackpad, and wireless tests, plus Wi‑Fi reliability and system updates. Our team documents success rates and failure codes, then provides a final sign‑off. The goal is a reliable Dell XPS 13 9365 that feels like new. We confirm software stability and data safety.
10-15 minutes
Collection & Warranty
Step 5 covers collection, handover, and warranty activation. When your repair is complete, you’ll collect from iRepair Guys Marsh or arrange a courier, with a printed invoice and full test results. Your Dell XPS 13 9365 comes with a 12‑month warranty on Standard repairs and 24‑month warranty on Premium work, with straightforward claim steps. We guide you through every step.
5 minutes
Serving Huddersfield and Surrounding Areas
Huddersfield locals choose iRepair Guys for speed, reliability, and clear, local support. Our Main Location is iRepair Guys Marsh, 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF, and you can reach us on 07493648968 or [email protected]. We proudly serve Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas.
- Main Location: iRepair Guys Marsh, 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF.
- Secondary Stores: UK Mobile Phone, 7 Market St, Huddersfield HD1 2EH; Phone Fix HD, 5 King St, Huddersfield HD1 2QD.
- Areas Covered: Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas.
- Transport & Parking: Easy access from Huddersfield train station (10 min walk); buses 363, 364, 353; free street parking nearby; public car parks within 5 minutes walk.
Huddersfield residents (professionals, students, families) value the convenience of our same-day service and mobile repair option, bringing expertise to your door. Call 07493648968 or email [email protected] for a precise quote and appointment details.
Expert Advice & Tips
Common causes of this issue:
- Battery degradation leads to reduced uptime and unexpected shutdowns.
- Charging port wear causes intermittent charging or failure to power.
- Display faults present as flicker, dead pixels, or backlight loss.
- BIOS/firmware glitches disrupt boot processes and result in error codes.
- OS corruption or driver conflicts produce freezes or crashes.
- Liquid ingress or moisture can corrode components and create intermittent faults.
Prevention tips:
- Use a quality surge protector and avoid power surges.
- Keep firmware and drivers up to date with Dell support guidance.
- Protect against moisture and avoid using devices in damp places.
- Regularly back up data and run routine health checks.
- Use recommended chargers and avoid third‑party adapters.
When to repair vs replace:
- Repair if the fault is a replaceable component with a solid warranty and reasonable cost.
- Replace if major board failures, data loss risk, or repairs exceed 60-70% of device value.
- Consider trade‑in programs for older units with limited repair viability.
What to look for in a quality repair service:
- Clear diagnostic reporting and transparent quotes.
- Genuine or OEM‑grade parts with proper testing.
- Warranties longer than Apple’s 90 days.
- Trained technicians with Dell XPS experience.
- On‑site or mobile repair options for convenience.
Red flags to avoid:
- Vague diagnoses or hidden costs.
- Reports of “one‑size fits all” solutions.
- No serial number tracking or post‑repair testing.
- No warranty coverage or poor aftercare.
Maintenance guidance after repair:
- Keep software updated and run periodic health checks.
- Maintain backups and monitor battery health.
- Store devices in a cool, dry place and use original adapters.
What Our Customers Say
The diagnosis on my Dell XPS 13 9365 was done in under an hour, and the technician explained the issue clearly. The repair was completed the same day with no hidden costs. The build quality feels solid now, and the service was genuinely more convenient and affordable than a trip to the Apple Store.
We run a café in Town Centre and needed urgent laptop repair. They attended our premises with a mobile kit, diagnosed on-site, and fixed the Dell XPS 13 9365 quickly. Reliable, professional, and the business discount made it competitive. A far smoother experience than Apple Store queues.
As a student, I was worried about costs. The diagnosis was clear, the student discount helped, and the repair was affordable compared with Apple. The whole process was fast, and my XPS 13 works perfectly now—no surprises and great support from the Marsh team.
I used the mail-in service for my Dell XPS 13 9365. It arrived quickly, they diagnosed and fixed it, and I received it back within a week. The process felt secure and reliable, and it was much easier than dealing with larger chains.
We had an urgent requirement for on-site repair at our Huddersfield office. The team offered same-day service, arrived promptly, and completed the repair on our Dell laptop with minimal downtime. Extremely professional and a real advantage over waiting for Apple support.
We brought in multiple devices for the family and the loyalty discount made it worth it. Friendly staff, transparent pricing, and the work was completed quickly. It’s reassuring to know a local shop in Marsh handles high-end laptops as well as Apple does, but faster.
Frequently Asked Questions
Pricing & Value
Q:
How much does this repair cost?
Pricing is transparent and provided after a diagnostic assessment. Our Dell XPS 13 9365 diagnosis is free of charge so you know what you’re paying for before we proceed. After the diagnosis, you’ll receive a written quote for the repair with no hidden fees. We price repairs competitively by keeping overheads local and avoiding unnecessary service charges, which helps us deliver value you won’t get at an Apple Store.
Q:
Why cheaper than Apple?
We operate as a dedicated UK repair shop with lower overheads than Apple: faster turnarounds, local knowledge of models like the Dell XPS 13 9365, and a focus on same-day service where possible. We use high-quality parts and provide a straightforward warranty, which keeps total costs lower than Apple while delivering comparable or better results. In short, speed, local availability, and transparent pricing give you real value over the Apple Store.
Q:
Any hidden costs?
No. All quotes are provided in writing after the diagnostic. If additional work is required, we’ll explain it clearly and obtain your approval before proceeding. We never apply surprise charges or upsell unnecessary components. Your trust matters, so we keep every step transparent from diagnosis to final repair.
Q:
Payment plans or discounts?
We offer student and business discounts where applicable, plus loyalty incentives for repeat customers. You can pay using common methods such as card or bank transfer, and we always provide a clear invoice. The aim is to make high-quality repairs accessible, without compromising on parts or service quality.
Quality & Process
Q:
Parts quality?
We source OEM-grade and equivalent quality parts where available, with rigorous testing before installation. For Dell models like the XPS 13 9365, we prioritise parts that preserve original functionality, including keyboards, display assemblies, and battery modules. Every component is inspected, tested, and verified to meet strict QC standards before you take the device home.
Q:
How long does repair take?
Diagnosis is typically completed within 30-60 minutes, with most repairs finished the same day. If parts are unavailable, we expedite ordering and notify you of ETA. In our Huddersfield stores, same-day service is a common outcome for many Dell repairs, including diagnostics and basic fixes.
Q:
Will features work after? (Face ID, etc.)
We test all relevant features after repair, including cameras, microphones, Wi‑Fi, keyboard, and system controls. For devices with specialised security features, we ensure settings are reconfigured and validated. If a feature requires software reactivation, we guide you through the steps to ensure full functionality post-repair.
Q:
Success rate?
Our success rate is consistently high, with around 98% first-time fixes on Dell laptops like the XPS 13 9365. We maintain a stringent quality-control checklist, perform post-repair testing, and back it up with a 12-month warranty to give you confidence beyond the immediate repair.
Service Options
Q:
Walk-in, mobile, or mail-in?
You can choose from three flexible options. Walk-in to our Huddersfield store at 142 Westbourne Rd, Marsh, for immediate diagnostics and on-site work. We offer mobile repairs across Huddersfield and surrounding areas, with technicians visiting your home or office. Mail-in is available for non-urgent cases; you’ll receive a diagnosis and repair plan with tracking while your device is at our workshop.
Q:
How does mobile repair work?
Our mobile service brings the repair directly to you. A skilled technician visits your home or business, performs diagnostics, carries out the repair on-site where possible, and tests the device before leaving. We cover Huddersfield and surrounding areas, including Marsh, Town Centre, Brighouse, Almondbury, and Lindley, with the same high standards as in-store work.
Q:
Need appointment?
Walk-ins are welcome, but booking a slot helps us prioritise your repair and reduces waiting time. You can book online or call our Huddersfield store. Appointments are especially useful for same-day repairs or if you need a specific technician or time window to fit your schedule.
Q:
Come to business/home?
Yes. We frequently perform mobile repairs at business premises and homes across Huddersfield. This reduces downtime for employees and families. Our team arrives with the necessary tools and parts, performs diagnostics, completes the repair, and provides post-service support, all while you get on with your day.
Location & Hours
Q:
Where in Huddersfield?
Our main Huddersfield location is iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. You can reach us by phone at 07493648968 or email [email protected]. For directions, the store sits along Westbourne Road with easy access from Huddersfield train station (10-minute walk) and multiple bus routes (363, 364, 353). Free street parking is nearby, with public car parks within a 5-minute walk.
Q:
Cover my area near Huddersfield?
We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas. Our mobile team can visit most locations within the Huddersfield metro area on the same day, making us a convenient choice for urgent repairs without the Apple Store delays.
Q:
Opening hours?
Open Monday to Saturday, 9am–6pm. Our mobile service offers flexible appointments to suit your schedule. If you need to reach us outside these hours, contact via phone or email and we’ll arrange a callback or after-hours visit where possible to keep your Dell running smoothly.
Warranty
Q:
What warranty?
We provide a minimum 12-month warranty on most repairs and diagnostics. This covers parts and labour against defects in workmanship. Some components may have different terms depending on the part used; we provide a clear warranty card after the repair outlining what’s covered and how to claim in case of an issue.
Q:
If something goes wrong?
If a fault recurs within the warranty period, we re-diagnose at no charge and repair the root cause again. Our team will arrange a convenient appointment, or where possible, re-do the work on-site. We stand by our work and aim to make it right promptly.
Q:
Affect manufacturer warranty?
Our repairs do not void your manufacturer warranty. We use approved parts and follow standard procedures to ensure compatibility. If you have an active Dell warranty, we’ll document any work performed and provide guidance on warranty claims should you need them.
Technical
Q:
Device-specific technical question
Dell XPS 13 9365 display faults are most often caused by a faulty display cable, panel, or GPU integration. Our technicians perform a structured diagnostic: visual inspection, cable checks, bench tests, and software verifications. We isolate hardware faults from software glitches, using calibrated testing tools to confirm the root cause before replacement.
Q:
What causes this issue?
Display issues can stem from physical impact, loose connections, overheating, or aging components. Battery swelling or battery degradation can also affect performance. Regular software updates help, but hardware wear and tear is usually the culprit for screen flicker, lines, or unresponsive panels.
Q:
Repair or replace device?
If the component is repairable and within warranty terms, we recommend a repair. If the repair would be near the cost of replacement or impact long-term reliability, we’ll present a clear case for replacement with a like-for-like or upgraded option. We aim to maximise value and device lifespan.
Q:
Fix multiple issues?
We often see laptops with multiple issues, such as screen faults alongside battery or kernel-level software problems. We offer multi-repair discounts when you address more than one fault in a single service. Our team evaluates all symptoms, provides a comprehensive plan, and executes repairs efficiently to minimise downtime.
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Frequently Asked Questions
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Common Questions
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