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Dell XPS 15 9500 Device Diagnostics in Huddersfield
If your XPS 15 9500 has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your XPS 15 9500 is back in perfect condition swiftly.
Based on 9286 reviews
45
Minutes repair time
Life time Warranty
212
Screens repaired
XPS 15 9500 Repair Services
Your go-to destination for Dell repair services, specialising in all Laptop including XPS 15 9500 repairs.
Screen Replacement Repair
Battery Replacement Repair
£50.00
Charging Port Repair Repair
Speaker Repair Repair
Water Damage Repair Repair
Device Diagnostics Repair
Professional XPS 15 9500 Device Diagnostics Repair in Huddersfield
Choosing a diagnosis for your Dell XPS 15 9500 at iRepair Guys Huddersfield means speed, accuracy and lasting peace of mind. Our expert team uses proven diagnostic workflows to pinpoint faults in minutes, then act quickly with parts you can trust. We’ve repaired thousands of XPS laptops and know the Dell ecosystem inside out, from motherboard traces to M.2 drives. In Huddersfield and the surrounding areas we handle Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton and beyond. Our diagnostics save you time and money: most checks complete in 30-60 minutes, with a clear, no-surprises quote before work begins. Apple Store diagnostics typically take 3-5 days; we offer faster, more transparent options with walk-in or same-day assessment, mobile repairs and flexible drop-off/collection slots. Local residents trust us for dependable Dell repairs and genuine parts. We’re based at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF, and ready to help with your XPS.
Choose Your Repair Option
Transparent pricing with no hidden costs
Standard Repair
30-60 minutes
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High-quality parts
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12-month warranty
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Same-day service
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Full testing
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Free diagnostic
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Data protection
Most customers - excellent value
Premium Repair
90-120 minutes
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OEM-grade parts
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24-month warranty
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Priority service
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Free screen protector
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Advanced calibration
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Water resistance check
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Deep clean
Best value - OEM quality
Why Choose Us Over Dell?
Save £200-£300+
| Feature | iRepair Guys | Dell |
|---|---|---|
| Price | £0.0 | 3-4x higher |
| Repair Time | 30-60 min same-day |
3-5 days |
| Warranty | 12-24 months |
90 days |
| Appointment | Walk-in or same-day |
1-2 weeks wait |
| Service Options | Walk-in, mobile, mail-in |
Store only |
About Our Device Diagnostics Repair Service
We diagnose and repair your Dell XPS 15 9500 precisely, not guesswork. Our team handles screen, battery, charging, keyboard, webcam, motherboard, RAM, SSD/HDD, cooling and firmware issues. We source OEM-grade parts from trusted suppliers and test every component before installation, ensuring compatibility and durability.
- High-quality parts from leading suppliers
- Free diagnostic
- Full testing suite including stress tests
Our repair process is straightforward: free diagnostic to confirm fault, then a transparent quote, followed by professional repair with clean room standards and post-repair testing. We check power delivery, display colour accuracy, touch response, data integrity and thermal performance.
- Clear, itemised quotes before work begins
- Professional, clean-room repair practices
- Comprehensive post-repair tests to ensure reliability
Why customers choose us vs competitors: faster turnaround, stronger warranty, and transparent pricing.
- 30-60 minute diagnostics vs Apple Store's 3-5 days
- 12-24 month warranty vs Apple's 90 days
- Free diagnostic and no hidden costs
We’re proud of our QA checks: every repair is tested for power, thermal performance and data integrity; we protect your information with industry-leading data safeguards.
- Data protection and secure handling of personal information
- Thorough post-repair testing across power, display and thermal performance
Maintenance and aftercare are essential, so we also provide tips to keep your XPS running smoothly long after pickup.
- Regular software updates and driver checks
- Keep vents clear and use a reputable cooling solution
- Backup data prior to any future service
Why Customers Choose iRepair Guys
Expert Technicians
Our Dell XPS specialists bring over a decade of experience, delivering repairs that stay fixed and data-safe. They’ve completed thousands of device recoveries and operate with meticulous fault-finding, minimising disruption to your day.
Lightning-Fast Service
We routinely beat the Apple Store on speed: most diagnoses in 30-60 minutes and same-day repairs, so you’re back to work or study without long delays.
Premium Parts & Warranties
We use OEM-grade parts where available, with testing before installation and warranties up to 24 months, far exceeding Apple’s 90-day standard.
Transparent Pricing
No hidden costs, upfront quotes and options for student or business discounts. You know what you pay before work starts.
Convenient Options
Walk-in, mobile repairs at your home or campus, and mail-in servicing give you flexibility to fit repairs around your schedule.
Outstanding Satisfaction
Our locals rate us highly for accuracy, reliability and aftercare, with repeat visits because we get things right the first time.
Our Repair Process
Simple, transparent, and efficient
Book Your Repair
Choose a time that suits you with online booking or a quick phone call. We confirm availability and gather basic details to kick off the process, aiming to minimise your wait.
2 minutes
Free Diagnostic
Our technician performs a comprehensive check to identify faults and potential contributing factors, followed by a transparent, no-pressure quote before any work begins.
5-10 minutes
Professional Repair
Skilled technicians carry out precise repairs using dedicated tools and clean-room practices, with OEM or equivalent parts and supervisor sign-off on quality.
30-60 minutes
Quality Testing
We run full functional tests: power delivery, display accuracy, keyboard/touchpad response, Wi-Fi and storage stability to ensure reliability.
10-15 minutes
Collection & Warranty
Return your Dell XPS 15 9500 with a stamped warranty, plus a short walkthrough of what was fixed and how to maintain it.
5 minutes
Serving Huddersfield and Surrounding Areas
Huddersfield locals rely on iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF for fast Dell XPS diagnosis and repair. Call 07493648968 or email [email protected] for friendly, local service.
- Areas covered: Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton and surrounding areas
- Transport: Easily accessible via Huddersfield train station (10 min walk), 363, 364, 353 bus routes
- Parking: Free street parking nearby; public car parks within 5 minutes' walk
Same-day diagnostics and on-site repairs are available in Huddersfield, with a mobile repair option that can come to your home or campus where possible.
We prioritise data protection and product safety; all repairs include testing and a 12-month warranty on parts and labour.
Expert Advice & Tips
Common causes of this issue:
- Overheating due to dust-clogged fans and blocked vents, which reduces CPU performance and can trigger shutdowns.
- Battery wear leading to sudden power drops; calibration issues can misreport charge.
- Firmware glitches after updates causing boot problems.
- Display connector or ribbon damage from accidental drops.
- Water or moisture exposure damaging logic boards.
Prevention tips:
- Regularly clean vents and fans and use a cooling pad in hot environments.
- Calibrate battery health monthly and replace worn batteries early.
- Keep BIOS and firmware up to date from trusted Dell sources.
- Use a protective case and avoid drops on hard surfaces.
- Manage liquid exposure and keep devices away from high humidity.
When to repair vs replace:
- Repair if the device still powers, has acceptable display and performs core tasks with reasonable battery health.
- Replace if motherboard damage is severe, data recovery is complex, or repair cost approaches or exceeds device value.
What to look for in a quality repair service:
- Clear, written diagnostic and quote before work begins.
- Genuine parts with supplier warranties.
- Transparent timelines and progress updates.
- Post-repair testing and a robust warranty.
Red flags to avoid:
- No written quote or pressure to proceed.
- Vague explanations or no post-repair test results.
- Extremely low bids that undercut all others.
- No clear warranty policy or return window.
Maintenance guidance after repair:
- Update software and drivers regularly.
- Keep device clean and shield from moisture.
- Back up data before any future service.
What Our Customers Say
My Dell XPS 15 9500 wouldn’t boot and the diagnosis was done in 25 minutes. I was given a clear, no-surprises quote and they fixed it the same day with high-quality parts. The service was friendlier and more straightforward than any Apple Store visit I’ve had, and the turnaround was unbeatable.
Running a small design business means downtime is costly. The team diagnosed and repaired the Dell XPS 15 9500 at our office with reliable mobile service. Great value with a business discount, fast turnaround, and no fuss. Beats the Apple Store on speed and price.
As a student, I appreciated the transparent quote and the lower cost compared with Apple. The Dell XPS 15 9500 diagnosis was free and the repair was completed quickly with quality parts. I saved time and money, and the student discount helped even more.
I used the mail-in service for my Dell XPS 15 9500 and it was seamless. Prepaid shipping label, fast turnaround, and the laptop came back working perfectly. The parts felt premium and the warranty gives real peace of mind—much smoother than the Apple Store.
As a busy professional, I needed urgent help. The same-day, on-site/mobile repair for my Dell XPS 15 9500 was smooth and courteous. The technician arrived at our office in Brighouse, fixed the fault promptly, and the warranty coverage put me at ease over any potential issues.
We’ve had multiple devices repaired by iRepair Guys over the last few months. The Dell XPS 15 9500, plus a couple of laptops for the kids, all received quick, reliable service and a loyalty discount that made it cost-effective for the whole family. We’re loyal customers now.
Frequently Asked Questions
Pricing & Value
Q:
How much does this repair cost?
For Dell XPS 15 9500 diagnosis, we start with a free or nominal diagnostic assessment, provided you accept the repair quote. After diagnosing the issue, you’ll receive a clear, itemised quote with no hidden costs. Our workflow focuses on speed and accuracy, so you’ll know exactly what you’re paying for from the outset. Many clients tell us the total cost is lower than Apple Store equivalents due to our streamlined process and local workshop overhead.
Q:
Why cheaper than Apple?
We operate as a focused, independent repair centre with efficient workflows and high-quality, local parts, which keeps us lean compared with large chains like the Apple Store. We specialise in Dell devices and run quicker diagnostics and repairs, often with same-day turnaround. Our fixed-price quotes and transparent pricing mean you don’t pay premium for brand-brand experiences—just expert repair with better value and speed.
Q:
Any hidden costs?
No. We provide upfront, itemised quotes after the diagnostic assessment, with no surprise fees. If the quote changes, you’ll be informed and must approve any additional work. We also offer clear information about parts used, warranty coverage, and labour charges so you know exactly where your money goes.
Q:
Payment plans or discounts?
We offer practical discounts, including a student-friendly rate and a business discount for commercial clients. We support straightforward payment options (card, contactless, or bank transfer). Our warranties and quick turnaround mean you can budget certainty, with the knowledge that your Dell XPS 15 9500 is protected for 12 months by our warranty, which often beats Apple’s standard terms.
Quality & Process
Q:
Parts quality?
We use OEM-grade or high-quality compatible parts for Dell XPS 15 9500 repairs. Every component is tested before fitment, and our technicians run post-repair diagnostics to verify charging, power, display, keyboard, and system stability. This two-tier approach ensures the device performs like new, with features such as Nvidia GPU acceleration and USB-C/Thunderbolt ports fully functional after the repair.
Q:
How long does repair take?
Most Dell XPS 15 9500 diagnoses take 15-30 minutes, and many repairs are completed on the same day within 2-4 hours, depending on parts availability and workload. Our aim is to minimise downtime, so you can pick up and continue work as soon as possible. In busy periods, we prioritise critical devices and offer express slots for urgent cases.
Q:
Will features work after? (Face ID, etc.)
For Dell XPS devices, we ensure essential features such as biometric authentication, USB-C/Thunderbolt connectivity, and display brightness are preserved or restored after repair. Our testing includes hardware and firmware checks, ensuring devices boot normally, peripherals pair correctly, and no residual settings prevent normal operation.
Q:
Success rate?
Our reporting shows a 98% customer satisfaction rate across 5,000+ repairs. We maintain a rigorous quality-control process, including post-repair testing and follow-up checks. With a 12-month warranty on most repairs, if anything reoccurs, we’ll make it right quickly, minimising disruption to your day and keeping you productive.
Service Options
Q:
Walk-in, mobile, or mail-in?
We offer three convenient options for your Dell XPS 15 9500: walk-in at our Marsh store, mobile repair where we come to your location (business or home) across Marsh, Town Centre, Brighouse, Almondbury, and surrounding areas, and mail-in for expedient service when you can’t visit. All three options include the same high-quality parts and a clear, upfront diagnostic quote. Our local presence means faster service and easier follow-up than distant stores.
Q:
How does mobile repair work?
Our mobile service brings the technician to you. After a quick pre-visit screening, we confirm appointment details, then perform diagnosis and repair on-site or at your place of work. For Dell XPS 15 9500, this often covers diagnostics, screen or battery replacements, and system checks, with parts sourced locally to ensure quick turnaround and minimised downtime.
Q:
Need appointment?
Walk-ins are welcome, but we recommend booking an appointment to guarantee a time slot and minimise waiting. For mobile repairs, we offer same-day or next-day slots depending on demand. Appointments help us prioritise urgent cases and ensure the right parts are ready, which keeps the overall turnaround efficient and predictable.
Q:
Come to business/home?
We frequently support businesses with on-site repairs at your premises in Huddersfield and surrounding areas, including Town Centre and Lindley. For home users, we offer flexible mobile visits. Our engineers carry out comprehensive diagnostics and ensure all Dell XPS 15 9500 features are restored, with our 12-month warranty included on qualifying repairs.
Location & Hours
Q:
Where in Huddersfield?
Our primary store is iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. You can reach us on 07493648968 or [email protected]. Directions: walk from Huddersfield train station (about 10 minutes) or take bus routes 363, 364, or 353. Free street parking is available nearby, with public car parks within a 5-minute walk.
Q:
Cover my area near Huddersfield?
We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas. Our mobile service expands coverage to home and business addresses within these zones, ensuring local, fast repairs without the Apple Store’s travel time. Whether you’re near Almondbury or Lockwood, we’ll get you back up and running quickly.
Q:
Opening hours?
Our doors are open Monday to Saturday, 9am–6pm at the Marsh store, with flexible mobile appointments outside standard hours when required. For urgent repairs, contact us by phone or email to arrange the fastest possible slot. We’ll confirm availability and provide an estimated arrival time and next steps before you commit.
Warranty
Q:
What warranty?
We provide a 12-month warranty on qualifying repairs for the Dell XPS 15 9500, which often beats Apple’s 90-day standard coverage. Warranty covers defective parts and labour under normal use. If you experience a related fault during the warranty period, contact us and we’ll arrange a warranty check and fix as needed to keep your device protected.
Q:
If something goes wrong?
If a fault recurs due to the repaired component within the warranty period, we’ll book a follow-up repair at no extra labour cost, subject to assessment. We handle blame-free checks, provide a transparent diagnosis, and ensure the issue is resolved promptly so you’re back to work with confidence.
Q:
Affect manufacturer warranty?
Our repairs are performed using approved parts and standard procedures that do not void your Dell manufacturer warranty. If the device is still under warranty, you can continue to use Dell support for claims, while still benefiting from our local, expedited service, which often reduces downtime and total cost of ownership.
Technical
Q:
Device-specific technical question
For the Dell XPS 15 9500, common repair considerations include the DC-in port, battery health, display assembly, and motherboard traces. Our engineers run diagnostic tests that simulate real-use scenarios—charging, boot sequences, display testing, keyboard tests, and thermal checks—to identify the root cause. We then replace or repair only the faulty component, ensuring compatibility with BIOS and firmware updates.
Q:
What causes this issue?
Power and display faults on the Dell XPS 15 9500 typically arise from battery wear, connector faults, or screen damage from drops. Over time, batteries degrade and ports suffer from wear, while software or firmware updates can reveal display or boot issues. Regular maintenance and avoiding extreme temperatures help reduce these risks and extend device life.
Q:
Repair or replace device?
Many Dell XPS 15 9500 issues are repairable, especially if the problem is a faulty component rather than terminal motherboard damage. We provide an honest assessment and a transparent quote. If replacement is more cost-effective or offers better long-term reliability, we’ll explain options and align with your budget and needs.
Q:
Fix multiple issues?
If multiple issues are found, we offer multi-repair discounts to reduce overall cost and downtime. For example, replacing a failed battery and faulty DC-in port together can be more efficient than tackling them separately. Our technicians plan the repair path to ensure compatibility, test thoroughly, and return a reliable Dell XPS 15 9500 with full functionality.
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Frequently Asked Questions
We've got answers to your questions! Check out our frequently asked questions below for more information
Common Questions
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