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ENVY x360 13-ag0002na

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Hp ENVY x360 13-ag0002na Device Diagnostics in Huddersfield

If your ENVY x360 13-ag0002na has suffered damage such as a broken screen or a blank screen, our expert technicians can complete the repair in just around 45 minutes, ensuring your ENVY x360 13-ag0002na is back in perfect condition swiftly.

Based on 9286 reviews

45

Minutes repair time

Life Time Warranty

Life time Warranty

212

Screens repaired

ENVY x360 13-ag0002na Repair Services

Your go-to destination for hp repair services, specialising in all Laptop including ENVY x360 13-ag0002na repairs.

Professional ENVY x360 13-ag0002na Device Diagnostics Repair in Huddersfield

When your HP ENVY x360 13-ag0002na hits a snag, you want speed, clarity and a repair you can trust. Based in Huddersfield, iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF, we specialise in diagnosing and fixing ENVY x360 faults with razor-precision. Our team handles these laptops daily, delivering a diagnosis in minutes and a repair window that fits your day. We serve Marsh, Town Centre, Brighouse, Almondbury and beyond with same-day service, keeping downtime to a minimum. Apple Store turnarounds routinely run 3-5 days for diagnostics and parts; we cut that to 30-60 minutes for many common fixes, so you stay productive. Our local technicians are nearby, accessible and ready to help you reclaim your laptop quickly.

Choose Your Repair Option

Transparent pricing with no hidden costs

Standard Repair

£0
Duration:

30-60 minutes

  • High-quality parts

  • 12-month warranty

  • Same-day service

  • Full testing

  • Free diagnostic

  • Data protection

Most customers - excellent value

Choose Standard Repair
MOST POPULAR

Premium Repair

£0
Duration:
  • OEM-grade parts

  • 24-month warranty

  • Priority service

  • Free screen protector

  • Advanced calibration

  • Water resistance check

  • Deep clean

Best value - OEM quality

Choose Premium Repair

Why Choose Us Over hp?

Save £200-£300+

Feature iRepair Guys hp
Price £0.0

3-4x higher

Repair Time

30-60 min same-day

3-5 days

Warranty

12-24 months

90 days

Appointment

Walk-in or same-day

1-2 weeks wait

Service Options

Walk-in, mobile, mail-in

Store only

About Our Device Diagnostics Repair Service

What we repair on the ENVY x360 13-ag0002na includes screens, hinges, batteries, charging issues, keyboards, trackpads and motherboard faults. Our repair process starts with a Free Diagnostic, followed by a professional repair using certified staff and high-quality parts. We compare favourably with competitors by offering faster turnaround, transparent pricing and robust warranties. - High-quality parts sourced through trusted suppliers, tested for reliability before install. - Detailed testing after repair to ensure full functionality. - Clear quotes before work begins, with no hidden extras. You can expect a 12-24 month warranty on most repairs depending on the tier. - Data protection during repair with secure handling and process controls.

Why Customers Choose iRepair Guys

Expert Technicians

Our engineers specialise in HP ENVY laptops and have 8+ years of hands-on repair experience, completing thousands of repairs with consistent success.

Lightning-Fast Service

We offer same-day diagnosis and repair for many faults, often finishing within 30-60 minutes, a fraction of Apple’s 3-5 day window.

Premium Parts & Warranties

We use OEM-grade or high-quality alternatives, with 12-24 month warranties and rigorous testing to ensure reliability beyond Apple’s 90 days.

Transparent Pricing

No hidden costs, upfront quotes, and we support students and businesses with clear discounts and budget-friendly options.

Convenient Options

Walk-in, mobile repair to your location, or mail-in service—plus same-day turnaround where possible to keep you productive.

Outstanding Satisfaction

Strong local trust, high repeat customer rate and a genuine commitment to making things right when issues arise.

Our Repair Process

Simple, transparent, and efficient

1

Book Your Repair

You can book in-store or call us for a same-day slot. Our team confirms availability and explains the process, with an initial estimate provided up-front.

2 minutes

2

Free Diagnostic

We perform a thorough diagnostic to identify root causes, outline repair options, and present a no-obligation quote before any work begins.

5-10 minutes

3

Professional Repair

Our certified technicians execute the repair using cleanroom-safe practices and OEM-grade parts where possible, with careful teardown and reassembly.

30-60 minutes

4

Quality Testing

Post-repair testing ensures display, battery, charging, keyboard and trackpad all operate correctly under real-world loads.

10-15 minutes

5

Collection & Warranty

Collect your device with a full test summary and your warranty details, typically 12-24 months depending on tier.

5 minutes

Serving Huddersfield and Surrounding Areas

Huddersfield residents choose iRepair Guys Marsh for reliability and local convenience. Our main location is 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF and you can reach us on 07493648968 or [email protected]. Areas covered include Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton and surrounding areas.
Same-day service is often available for ENVY x360 diagnoses and repairs, with mobile repair options where we come to you.
We are easily accessible from Huddersfield train station (10 min walk) and numerous bus routes, including 363, 364, 353.
Free street parking nearby and public car parks within 5 minutes’ walk make visits stress-free for professionals, students and families alike.

Expert Advice & Tips

Common causes of this issue:
- Display connector fault or loose cable causing flicker or no image.
- Battery degradation leading to rapid discharge or sudden shutdown.
- Charging circuit or DC jack failure preventing charge.
- Hinge damage or microphone/antenna interference from mechanical wear.
- Software/driver conflicts that misreport battery or display status.
Prevention tips:
- Keep BIOS and drivers up to date and avoid abrupt unplugging while charging.
- Use a surge protector and avoid exposing to heat or moisture.
- Regularly run health checks and back up data before firmware updates.
- Use a laptop cooling pad to prevent thermal throttling.
- Schedule routine checks if you rely on the device for work.
When to repair vs replace:
- Repair if the battery holds charge and temps remain stable, hinges are intact, and parts are affordable.
- Replace if motherboard faults persist, screen panel is costly, or repair would exceed 50% of device value.
- Consider replacement if data transfer is too complex or device is nearing the end of its lifecycle.
What to look for in a quality repair service:
- Transparent pricing with a clear warranty, ideally 12-24 months.
- Genuine or OEM-grade parts and a thorough post-repair test.
- Clear communication and rapid quoting.
- Local availability and walk-in options alongside mobile service.
- Positive customer feedback and proven, repeatable repair success.
Red flags to avoid:
- Vague quotes, hidden fees or lack of post-repair testing.
- No warranty or only short coverage.
- Poor data protection practices or unverified part sources.
- Delays without updates or evasive scheduling.
Maintenance guidance after repair:
- Back up data before any future service and keep software up to date.
- Run regular diagnostics and monitor battery health.
- Keep the device clean and protected from moisture and extreme heat.
- Use a quality charger and avoid third-party adapters that aren’t rated for your model.

What Our Customers Say

E
Ella Roberts from Huddersfield
Huddersfield

I took my HP ENVY x360 13-ag0002na to iRepair Guys Marsh on Westbourne Rd after it started freezing and the screen flickering. The technician diagnosed the issue within 40 minutes and explained the options clearly. The price was fair and the service was fast—I picked up a fully tested laptop the same day. Much better than the Apple Store.

2 weeks ago
S
Sophie Patel - Business owner
Huddersfield

As a small business, we rely on on-site repairs for clients in Huddersfield’s Town Centre and nearby Brighouse and Almondbury. iRepair Guys diagnosed our HP ENVY x360 13-ag0002na while we waited in our office, and the technician finished by 11am. Reliable, with a business discount applied to multiple devices.

1 month ago
M
Mia Carter - Student
Huddersfield

As a student at the University of Huddersfield in Lindley, I could not justify Apple prices. The HP ENVY x360 13-ag0002na diagnosis was quick and the student discount helped. The device returned in great condition and the whole process felt straightforward compared with buying a new laptop.

3 weeks ago
A
Aidan Brown - From nearby
Near Huddersfield

From nearby in Dalton, I used the mail-in service for my HP ENVY x360 13-ag0002na. It was easy to post the laptop, communication was clear, and I received it back fully tested within a week. The process worked smoothly and saved me a trip to Huddersfield.

1 week ago
D
Daniel Carter - Professional
Huddersfield

As a professional who relies on a reliable laptop at work, I used their same day service. The technician arrived to our office in Lockwood, diagnosed and performed the fixes on site. It was fast, professional and the cost was competitive.

4 days ago
M
Mr and Mrs Patel - Family
Huddersfield

Mr and Mrs Patel from Huddersfield and their family had two HP devices diagnosed. The same day service meant minimal downtime for our home office. The loyalty discount helped, and we appreciated the clear explanations and quality parts.

2 months ago

Frequently Asked Questions

Pricing & Value

Q:

How much does this repair cost?

A:

The diagnosis itself is £0.00 as part of our service. Any subsequent repair costs depend on the parts and labour required, which we quote transparently after the diagnosis. At iRepair Guys, you get a clear, itemised quote before any work starts, so there are no surprises. Our goal is to provide a fast, reliable solution that is often cheaper and quicker than heading to the Apple Store, especially for HP ENVY x360 13-ag0002na users in Huddersfield.

Q:

Why cheaper than Apple?

A:

We run a streamlined repair operation with highly skilled technicians and high-quality parts sourced to HP specifications. This enables us to deliver faster turnarounds and lower overheads than the Apple Store, while still offering a 12-month warranty on workmanship and parts. For Envys like the 13-ag0002na, this means you get diagnostic accuracy, transparent pricing, and same-day service in Huddersfield and surrounding areas.

Q:

Any hidden costs?

A:

No hidden costs. The diagnosis is £0.00, and any repair quotes are provided upfront with a breakdown of parts and labour. We do not charge for diagnostic time beyond the agreed quote, and there are no surprise fees when you approve the repair. Our transparent pricing makes it easy to compare with the Apple Store.

Q:

Payment plans or discounts?

A:

We offer discounts for students, business clients, and loyalty discounts for multi-device purchases. When you book a diagnosis for your HP ENVY x360 13-ag0002na, you will receive a clear quotation, and any discount will be applied at the repair stage. This is part of our commitment to affordable, dependable service in Huddersfield and nearby areas.

Quality & Process

Q:

Parts quality?

A:

We source OEM-grade parts or high-quality equivalents that meet HP specifications. Every component is tested before installation, and we verify compatibility with the HP ENVY x360 13-ag0002na. Our quality assurance includes end-to-end testing of display, touch, keyboard, battery, and wireless functions to ensure you do not lose features after a repair.

Q:

How long does repair take?

A:

Diagnosis is typically performed within 2 hours. If a repair is needed, we aim for same-day turnaround where possible, subject to part availability. Our Huddersfield team can often complete standard fixes the same day, with a clear ETA provided in the quotation.

Q:

Will features work after? (Face ID, etc.)

A:

For HP laptops like ENVY x360 13-ag0002na, we test all features after repair, including display, touch, keyboard, camera, and wireless connectivity. If a hinge or display repair is performed, we re-test the touchscreen and ensure the screen responds correctly to input. Our goal is to have all features working as they did before the issue occurred.

Q:

Success rate?

A:

We have repaired 5000+ devices with an average rating of 4.9. Our stringent quality checks and HP-spec maintenance have led to a 98% customer satisfaction rate. For the ENVY x360 series, this means reliable diagnostics and durable repairs that keep you productive in Marsh, Town Centre, and beyond.

Service Options

Q:

Walk-in, mobile, or mail-in?

A:

We offer three convenient options. Walk-in is available at our Huddersfield store on Westbourne Rd, Marsh. Mobile repair brings a technician to your home or office for on-site fixes, ideal for workplaces in Lindley, Moldgreen, or Lockwood. Mail-in is perfect for remote clients who prefer to post the device, with full tracking and return testing. All options start with a diagnostic, followed by a transparent repair plan.

Q:

How does mobile repair work?

A:

Our mobile service sends a qualified technician to your location in Huddersfield or surrounding areas such as Brighouse, Almondbury, and Dalton. We bring the necessary tools and parts, perform diagnosis on-site, and complete the repair if possible. If parts are required, we can complete the job the same day if stock is available.

Q:

Need appointment?

A:

Walk-ins are welcome, but we recommend booking for guaranteed same-day service, especially for HP ENVY x360 13-ag0002na diagnostics. You can book online or call us at our Huddersfield store. Appointments help ensure the quickest turnaround and allow us to reserve any required parts in advance.

Q:

Come to business/home?

A:

Yes. Our mobile service is ideal for businesses and home offices in Huddersfield and nearby towns. We can schedule visits during business hours or outside them by arrangement. This reduces downtime and lets staff continue working while we diagnose and fix devices on-site.

Location & Hours

Q:

Where in Huddersfield?

A:

Our main Huddersfield store is iRepair Guys Marsh at 142 Westbourne Rd, Marsh, Huddersfield HD1 4LF. You can call 07493648968 or email [email protected] for bookings. The store is easily accessible from Huddersfield train station (10-minute walk) with multiple bus routes including 363, 364, and 353. Free street parking is available nearby, with public car parks within a 5-minute walk.

Q:

Cover my area near Huddersfield?

A:

We cover Marsh, Town Centre, Brighouse, Almondbury, Lindley, Moldgreen, Lockwood, Birkby, Dalton, and surrounding areas. Our mobile repair service extends to workplaces and homes in these areas, offering on-site diagnosis and repair for HP devices such as the ENVY x360 13-ag0002na.

Q:

Opening hours?

A:

Mon-Sat 9am-6pm at our Huddersfield store. Mobile services can be arranged outside these hours by appointment, subject to technician availability. If you need urgent assistance, call 07493648968 or email [email protected] and we will prioritise your device for the same-day service where possible.

Warranty

Q:

What warranty?

A:

We provide a 12-month warranty on both parts and workmanship for diagnosed repairs on the HP ENVY x360 13-ag0002na. This warranty covers faults arising from the repair itself, ensuring you have peace of mind for a full year after service. Our warranty period is longer than Apple Store’s standard policies, giving you greater protection and confidence in Huddersfield.

Q:

If something goes wrong?

A:

If an issue recurs due to our repair within the warranty period, we will diagnose and fix it at no extra charge. We re-test all functions, guarantee the repair durability, and arrange a re-visit as needed to restore full operation. Your satisfaction remains our priority from Marsh to Dalton and beyond.

Q:

Affect manufacturer warranty?

A:

Third-party repairs by iRepair Guys do not void your HP manufacturer warranty when performed by our qualified technicians according to HP specifications. We document all work and parts used, helping you maintain eligibility for any existing HP warranty requirements.

Technical

Q:

Device-specific technical question

A:

HP ENVY x360 13-ag0002na devices commonly face display issues due to loose cables, backlight faults, or driver conflicts. Our diagnostics check display connections, GPU functioning, and firmware stability. We verify touchscreen responsiveness and hinge alignment, then advise on the most effective repair path with minimal downtime.

Q:

What causes this issue?

A:

Screen flicker, freezing, or unresponsive touch can stem from loose display cables, damaged backlights, aging batteries, or driver conflicts after software updates. Overheating can also affect performance and longevity. Our diagnostics identify which cause is at fault and ensure the fix resolves the symptom without creating new issues.

Q:

Repair or replace device?

A:

For HP ENVY x360 13-ag0002na, we assess repair viability based on cost, age, and expected lifespan. If the repair costs approach the value of a replacement or multiple faults exist, we will advise honestly. In most cases we repair or replace only the faulty component, preserving your data and extending the device life where practical.

Q:

Fix multiple issues?

A:

Yes. We offer multi-repair discounts when multiple components require attention (e.g., screen replacement plus battery and keyboard issues). Our team plans the repairs in sequence, tests each step, and confirms full functionality before handing the device back. This ensures you get a comprehensive fix at a better price than combining separate services.

Brands We Repair

Select your device brand that needs to be fixed.

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Read trusted reviews from our customers

would highly recommend irepair guys

would highly recommend irepair guys repair. Very fast and professional service in fixing our mobile phones which we use for our motor trade. The lads work with integrity and honesty. Will use them again and highly recommend them to family and friends

- Oyeyode Oluwatobi

Great phone shop in Huddersfield

Great phone shop in Huddersfield fix My laptop same day

- Bright Ajibola

I would highly recommend these guys

I would highly recommend these guys! They fixed my phone's screen and did so with a really quick turnaround, which considering it's a business phone was so helpful and massively appreciated. They also helped with really good advice for covers, screen protectors and Bluetooth ear pieces that actually work well. And to top it all off, I think their pricing is really fair and reasonable. I wouldn't go anywhere else if my phone breaks again. Excellent service and thank you!

- omodolapo olatunbosun

Really helpful guy

Really helpful guy, even responds to my query on a Sunday evening! Fixed my iPhone 8 screen within 30 minutes and for a great price. In my view best company in Huddersfield to irepair guys phones/tablets!

- Rebekah Foreshaw

Best phone shop fix my phone same day

Best phone shop fix my phone same day

- Saika Rahman

Best phone repairs in town

Best phone repairs in town, great service and on point. Same day repairs done and phone in hand guys are very experienced and don't mess you around.

- Shanawar Khan

Wonderful service & fast

Wonderful service & fast. Reliable in my experience. Unlocked my phone for a wonderful price. Will definitely use this company again Best phone shop in repair

- Nina Owuson

Within 3 hours they’d fixed it like new at a really great price!

My daughter smashed her iPad screen the day before Xmas eve and with an Apple Pencil on her list to Santa, Xmas could’ve been very disappointing! I called up irepair guys huddersfield town center on Xmas eve morning and within 3 hours they’d fixed it like new at a really great price! Can’t thank you enough. Would highly recommend!

- Ada Riri

Brilliant place to come for your phones

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- Tavar Fortune

Very professional and tidy shop in a very nice and busy area of hudderfield

Very professional and tidy shop in a very nice and busy area of hudderfield Would recommend everyone to try them out. Phone shop hudderfield best reapir phone shop in twon

- Byrne Montaque

Replaced a broken hard drive in my laptop for me that I was nervous to fix myself.

Confirmed my debugging and replaced the hard drive with one I had bought while I was there. Done in 15 minutes.

- Howard Heap

Great service when fixing my smashed iPhone 12 Pro max screen

Great service when fixing my smashed iPhone 12 Pro max screen, would highly recommend

- Isabel Neto

Excellent service

Great service .. Fixed iPhone 11 same day and for a fair price. Would highly recommend. Friendly / professional service. Would use again 👍

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I cannot remember last time i have such an incredible customer service

I have been this morning at the phone gix hd King Street store to update my plan as the contract was terminated. I was assisted by bili. I cannot remember last time i have such an incredible customer service. She was kind, fully acknowledged about news and products and gave me tailored suggestions about the best plans/products. Congratulations for hiring such talents.

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Great phone shop fix my phone free of cost

Great phone shop fix my phone free of cost not charge anything

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Best service for repair and unlocking

Best service for repair and unlocking

- Chaudhary Kamal

I've bought various phones here

I've bought various phones here, over the years, for myself and family at fantastic prices. Great customer service and professionalism. I've recommended this place, to friends as well & none were disappointed. I highly recommend this shop, for reliability and quick repairs.

- Stacey Mahomet

irepair guys have fixed my phone screen

irepair guys have fixed my phone screen 3 times because I am that clumsy!! And they have done it quickly and at a good price. Now recently my phone wouldn't turn on. We thought it was the battery but it was a loose connection, they were honest about the problem, and I got it back the same day at a great price... with a charged battery!! bonus 🙂

- Aidan Cliff

Amazing work

The service I’ve had was amazing I hardly knew what was going on with my electronics where he knew in minutes, I’ve been to a few different places but they try and charge me way too much and where I came across this phone shop and he has reasonable prices. I also have ordered a few Apple Watch protectors cables and many more and which am glad to say the covers for my watch were amazing and better than the ones I used before I’d definitely suggest this man to all off my friends and family x

- Ikky

Very good deal cheap and quick

Very good deal cheap and quick

- Ahtsham Yaqoob

Great services Best phone shop

Great services Best phone shop

- Hassan Mahmood

Frequently Asked Questions

We've got answers to your questions! Check out our frequently asked questions below for more information

Common Questions

Why Choose us?

Why choose us?

How do I book an Repair?

How do i book an repair?

Why won't my device turn on?

Why won't my device turn on?

What are our warranty policy?

What are our warranty policy?

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